Senior Manager, Sales & Account Management

Kaiser Permanente

San Diego, CA

JOB DETAILS
SKILLS
Brokerage, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Forecasting, Industry/Trade Analysis, Performance Management, Problem Solving Skills, Product Design, Product Pricing, Product Support, Sales, Sales Management, Sales Strategy, Strategic Planning, Team Lead/Manager, Trend Analysis, Up-Selling
LOCATION
San Diego, CA
POSTED
2 days ago

This role leads the design and execution of complex sales and account strategies, including new products, benefits, and pricing models.

It involves orchestrating enrollment meetings, pursuing growth in new markets, and building relationships with brokers and customers to demonstrate value.

The position manages teams to develop long-term sales plans, analyze industry trends, and enhance customer retention and satisfaction.

Responsibilities include fostering collaboration, managing performance, addressing service issues, and driving strategic initiatives to meet business objectives.

The role also focuses on expanding customer base through innovative strategies, supporting product and plan design, and leveraging data for forecasting and cross/up-selling opportunities.

About the Company

K

Kaiser Permanente

At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1945
WEBSITE
http://www.kp.org/careers