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Senior Manager, Product Engineering

AAA Washington

Bellevue, Washington

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Alliance/Partner Management, Analysis Skills, Application Programming Interface (API), Architectural Design, Architectural Services, Artificial Intelligence (AI), Best Practices, Cloud Computing, Coaching, Code Reviews, Cost Control, Data Management, Data Modeling, Data Quality, Data Storage, DevOps, Disciplinary Action, Documentation, Enterprise Architecture, Information/Data Security (InfoSec), Insurance, Maintain Compliance, People Management, Performance Reviews, Privacy Controls, Problem Solving Skills, Process Improvement, Product Engineering, Quality Monitoring, Regulatory Compliance, Software Architecture, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Systems Administration/Management, Team Lead/Manager, Technical Support, Technology Analysis, Test Plan/Schedule, Testing, Work From Home
LOCATION
Bellevue, Washington
POSTED
14 days ago
Senior Manager, Product Engineering

WHAT YOU'LL DO:

This role is responsible for definition, design and advancement of the overall enterprise architecture for all AAA Washington platforms, systems, and applications. Collaborates with senior management and stakeholders, and leads a team of architects, software developers and engineers to deliver customizations and enhancements to our platforms and applications in accordance with architectural standards. Oversees the entire software development lifecycle from ideation to delivery, ensuring quality, performance, security, and DevOps standards meet the company's standards.

WHO WE ARE:

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For nearly 120 years, we've served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.

WHY YOU'LL LOVE WORKING AT AAA WASHINGTON:

You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

ESSENTIAL DUTIES/RESPONSIBILITIES:
  • Collaborate with project management to inform the vision, strategy, capabilities, and roadmaps for our software products, platforms, and enterprise architecture.
  • Collaborate with the Project Management Office to establish and follow standards and practices for effective and safe delivery of product, platform and application enhancements.
  • Establish and enforce best practices, processes, and standards for agile software engineering, including code review, testing, documentation, and Development Operations (DevOps).
  • Oversee the design, implementation, and optimization of Data Management and Architecture, including data pipelines (data ingestion, processing, storage, analysis, and deployment), data storage, APIs, AI & ML models, data streaming, reporting, and analytics. Ensure data quality, security, privacy, governance, and compliance throughout the data lifecycle.
  • Oversee the architecture, design, customization and delivery of our software products and enterprise cloud platforms ensuring that they meet all functional, architectural, and compliance requirements.
  • Evaluation of new technologies, tools, and frameworks that can advance the technical architecture or features of our products.
  • Provide expert technical support for our strategic platform partnerships and innovation initiatives.
  • Advise and guide IT, Digital, and business teams responsible for systems and platform management and administration ensuring compliance with architectural, development operations, testing, and delivery standards and practices.
  • Collaborate with other AAA Clubs and AAA Inc. to help advance the overall enterprise architecture and capabilities of the AAA Federation.
  • Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
  • Incorporates AAA's vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA's vision mission and values.

SUPERVISORY RESPONSIBILITIES:
  • Provide direct supervision to all architects, software development staff, and lead engineers.
  • Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established objectives, and ensuring a high level of service to internal and external customers.
  • Manages assigned employees by recruiting, selecting, orienting, training, coaching, developing, counseling, and disciplining employees; planning monitoring, appraising, and reviewing employee job contributions; maintaining compensation, resolving problems, and implementing change.

MINIMUM QUALIFICATIONS:
  • BachelorBBT

About the Company

A

AAA Washington

We are a member based organization that prides ourselves on providing exemplary service to maximize member satisfaction. Our environment is one of collaboration, team work and positivity. OAC provides a healthy work/life balance, striving for an atmosphere that concentrates on wellness, productivity and success. We all take part in holding ourselves accountable, individually as well as collectively to stay progressive leaders in supporting our community. OAC stays committed on our daily accomplishments to continue helping our members stay safe and worry free.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1977
WEBSITE
http://ohio.aaa.com/