Senior Manager, Medical Group Programs and Services

Employment Type:

Full time

Shift:

Description:

Senior Manager, Medical Group Programs and Services

The Senior Manager Medical Group Programs and Clinical Services leads the planning, execution, and sustainment of complex programs and enterprise processes that support organizational strategy, growth, and operational excellence. This role integrates program management and process management disciplines, ensuring initiatives are executed effectively from concept through implementation and transition to operations, while promoting safety, compliance, and high-quality outcomes for patients, associates, and stakeholders.

Minimum Requirements:

• Education: Bachelor's degree required; Master's degree preferred in Healthcare Administration, Business Administration, or related field.
• Licensure / Certification: Project or performance management certification (PMP, Lean, Six Sigma) preferred.
• Experience: 8-10 years of progressive experience in healthcare operations, program management, or performance improvement.
• Demonstrated experience partnering with operational and clinical leaders in ambulatory or medical group settings.
• Experience leading complex, cross‑functional initiatives through planning, execution, and sustainment.
• Prior experience in a senior, lead, or supervisory role preferred.
• Skills & Competencies
• Advanced program and performance management expertise
• Strong operational acumen in medical group environments
• Ability to influence without direct authority
• Strong analytical, organizational, and communication skills
• Proven ability to balance strategic execution with operational pragmatism

Position Highlights and Benefits:

• Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.

• Retirement savings account with employer match starting on day one.

• Generous paid time off programs.

• Employee recognition programs.

• Tuition/professional development reimbursement.

• Relocation assistance (geographic and position restrictions apply).

• Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.

• Employee Referral Rewards program.

• Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!

• Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.

Ministry/Facility Information:

Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!

• Effective Communication Skills

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.