Senior Manager Market Research & Geographic Systems
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Our values start with our people. Join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2200 stores and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:
Success. Our winning team pursues excellence while learning and evolving. Career growth. We develop industry-leading talent because Ross grows when our people grow. Teamwork. We work together to solve the hard problems and find the right solution. Our commitment to Diversity, Equality & Inclusion and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA. We have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
General Purpose
Manage and oversee the research systems utilized by the Real Estate Market Research team, including but not limited to GIS applications, data licenses, resource subscriptions, and connections to internal programs. Provide support and data to the department on various projects associated with efforts to expand our store network and to analyze our existing stores. Review and refine analysis toolset that evaluates demographic, competitor, and other related statistics. Study customer catchment areas and drivers thereof. Examine customer behavior. Analyze competitors growth strategies. Understand the evaluation process of individual stores or groups of stores that do not perform to expectations. Produce monthly and quarterly reports and prepare various written recommendations based upon findings.
The base salary range for this role is $108,800 - $165,950. The base salary range is dependent on factors including but not limited to experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Essential Functions
• Develop and execute geographic information system software GIS strategy to support evaluation and production of all store planning efforts by the Property Development group. • Manage, evaluate, and maintain demographic data as needed for use within GIS and other primary research resources within the department. • Ensure current tool set is capable of creating strategic analysis concerning trade area creation, overlaps, and voids, business generation, and cannibalization with a high level of accuracy. • Build expertise in internal site management system pdSiteLink and partner with systems development team to ensure effective integrations of data resources as needed. • Support data gathering and transformation into systems, including coordination of in-store zip code surveys, competitor data, demographic traffic counts, and more. • Collaborate with Real Estate and Property Development leadership to understand their needs to improve presentations of Priority Meeting and REC Meeting materials. • Attend conferences and seminars that pertain to GIS systems, Market Research, and various retail industry topics as necessary. • Complete special projects as assigned.
Competencies
People
• Collaboration • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict
Business
• Business Acumen • Plans Aligns and Prioritizes • Organizational Agility
Qualifications and Special Skills Required
• 7-10 years of experience in location strategy, spatial analytics, statistics, GIS, retail strategy, or related field. • Analytical and problem-solving skills with knowledge of retail store site selection, location strategies, sales forecasting, and cannibalization. • Expertise of GIS technology systems & spatial analysis. • Participate in technical problem-solving process, recommend solutions, and facilitate closure with supervision. • User of Microsoft Suite, Word, Excel, PowerPoint, and Access or related software. Experience with statistical software & modeling is a plus. • College degree required with emphasis on Geography, Real Estate, Marketing, Statistics, or Market Research. • Excellent organizational, analytical, and communication skills, written and verbal. • Position requires extreme confidentiality in handling and distributing reports and studies based on companys proprietary information. • Periodic travel may be required.
Physical Requirements
ADA
• Job requires ability to work in an office environment primarily on a computer. • Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper files, etc. • Consistent timeliness and regular attendance. • Vision requirements: Ability to see information in print and/or electronically.
Supervisory Responsibilities
None
Disclaimer
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Companys overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental, or developmental disability, sex, which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding, veteran status, military status, marital or registered domestic partnership status, medical condition, including cancer or genetic characteristics, genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.
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