The Senior Manager, Information Security & Compliance is responsible for leading AAA Washington's enterprise information security, risk management, and compliance programs. This role provides strategic direction and operational leadership to protect organizational data, systems, and technology assets while ensuring compliance with applicable laws, regulations, and AAA standards. The position serves as a trusted advisor to executive leadership and acts as the organization's primary authority during significant cybersecurity events.
WHO WE ARE:
At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For over 120 years, we've served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
WHY YOU'LL LOVE WORKING AT AAA WASHINGTON:
You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!
ESSENTIAL DUTIES/RESPONSIBILITIES:
Strategy, Governance & Leadership
Provide strategic leadership for AAA Washington's information security, risk management, compliance programs.
Advise and collaborate with the executive leadership team to establish information security objectives, priorities, and risk tolerance.
Lead information security governance processes, including chairing the IT Risk & Governance Committee and guiding enterprise security and risk decisions.
Establish annual and long-range security and compliance goals, metrics, maturity models, and a roadmap for continuous program improvement.
Represent AAA Washington in AAA Federation cybersecurity events, incidents, committees, and taskforce as assigned.
Risk Management, Compliance & Assurance
Monitor and assess regulatory, legal, and industry requirements impacting the organization, including federal and state laws, AAA standards, PCI DSS, and industry-specific compliance obligations.
Develop, implement, and maintain enterprise security policies, standards, and practices to safeguard sensitive and protected information.
Oversee internal security control testing, risk assessments, and remediation efforts for information and technology systems.
Partner with external auditors on security audits and assessments; track audit scope, timelines, findings, and responses.
Lead security due diligence for new technologies, third-party vendors, data-sharing agreements, acquisitions, and strategic investments.
Security Operations & Incident Response
Provide executive leadership for cybersecurity incident response.
Act as the primary control point during significant information security incidents, ensuring effective coordination, communication, and recovery.
Coordinate with the VP of IT to convene ad hoc security committees and lead breach response and notification activities as required.
Evaluate emerging technologies and ensure secure implementation aligned with organizational standards.
Collaboration, Awareness & Enablement
Work closely with IT leadership, technical teams, and business leaders to integrate security and compliance into daily operations and strategic initiatives.
Develop and deliver security education and awareness programs across the organization.
Promote a proactive, risk-aware culture that balances security, innovation, and business needs.
SUPERVISORY RESPONSIBILITIES:
Provide direct management to the information security and compliance team.
Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established
About the Company
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AAA Washington
We are a member based organization that prides ourselves on providing exemplary service to maximize member satisfaction. Our environment is one of collaboration, team work and positivity. OAC provides a healthy work/life balance, striving for an atmosphere that concentrates on wellness, productivity and success. We all take part in holding ourselves accountable, individually as well as collectively to stay progressive leaders in supporting our community. OAC stays committed on our daily accomplishments to continue helping our members stay safe and worry free.