About The Job
As the Senior Manager of Enterprise Insights - Consumer & Client Research, you will bring deep consumer and client understanding, coupled with strategic foresight, to life to inspire profitable growth. You will drive the learning agenda across cross-functional teams, developing forward-looking strategies grounded in the consumer and category trends shaping client perceptions.
This is your opportunity to be part of a new, centralized enterprise insight capability. You will fiercely advocate for consumers and clients, anticipating their needs while bridging these findings with financial advisor inputs.
You will design impactful reporting frameworks by synthesizing custom research, Client NPS tracking, Brand Health tracking, and insights gathered from supporting our consumer and client communities. As a master storyteller, you will help weave disparate consumer, client, and field data into meaningful insights that bring extreme clarity to the organization and empower stakeholders to take insight-led action.
By helping to integrate insights across the consumer, client, and advisor journeys, you will unify holistic feedback into a cohesive consumer life stage view. This approach allows you to proactively prescribe targeted solutions that elevate the consumer and client experience while driving enterprise success.
Finally, you will support our steady enterprise approach to AI adoption, leveraging AI-driven tools to enhance consumer and client research capabilities and keep the team at the cutting edge of data synthesis.
What You'll Do
What You'll Bring To The Role
Skills You Have
#LI-Onsite, #LI-Hybrid
Compensation Range:
Pay Range - Start:
$89,360.00
Pay Range - End:
$134,040.00
Geographic Specific Pay Structure:
Structure 110:
$98,320.00 USD - $147,480.00 USD
Structure 115:
$102,800.00 USD - $154,200.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
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These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.
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In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
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We recognize and develop possibilities in our people.Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.
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