Senior Manager, Enterprise Applications in Meridian, Idaho, United States
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Senior Manager, Enterprise Applications
Information Technology
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Location: Meridian, ID, United States
Job ID: 2019-21243
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Job Title: Senior Manager, Enterprise Applications
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
What you get:
Comprehensive onboarding and training from day one. In-house expertise!
Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings include:
What you'll be working on:
The Senior Manager, Enterprise Applications leads the strategy, delivery, and day-to-day execution of enterprise application capabilities, with primary focus on Microsoft Dynamics 365 Finance & Operations (D365 F&O). This role blends people leadership with ownership of end-to-end business process design (Finance/Supply Chain/Operations), D365 F&O configuration and governance, and partnership with technical resources on environments/ALM, integrations, data, security, and release management. The role guides a team responsible for the health, stability, security, and maturity of Savers' enterprise applications, and provides escalation leadership for complex issues and high-impact improvements.
Essential Job Functions
Leadership & Strategy:
Lead (and actively contribute to) all phases of design, configuration, implementation, enhancement, and production support for critical business applications, with primary accountability for Microsoft Dynamics 365 Finance & Operations (D365 F&O).
Partner with Finance, Supply Chain, Retail/Operations, and IT stakeholders to understand end-to-end processes and translate needs into scalable D365 F&O solution designs (configuration first; extensions only when justified).
Ensure D365 F&O security design and governance (roles/duties/privileges, segregation of duties, audit evidence) aligns with business controls and compliance requirements.
Team Leadership & Development:
Lead and develop a team of application specialists: set clear standards, review solution designs, remove blockers, and ensure timely escalation and resolution of complex D365 F&O issues in partnership with technical experts as needed.
Provide ongoing coaching, performance feedback, and development plans that build strong functional and technical depth in D365 F&O, establish reliable support coverage, and promote effective knowledge sharing.
Provide functional leadership to administrators supporting the IT service management (ITSM) platform and Salesforce.com, ensuring effective day-to-day administration, backlog prioritization, user enablement, and alignment to enterprise application governance.
Compliance, Data Management, and Reporting:
Act as control owner and coordinate with business process owners and other control owners to execute on Sarbanes-Oxley compliance requirements.
Evaluate control deficiencies and track remediation to completion.
Consult, advise, and participate in the design of various IT processes and controls to support compliance with policies, standard, regulatory requirements.
Business Process Improvement:
Identify and implement process improvements through better utilization of enterprise applications.
Conduct regular system reviews, data analysis, and user feedback sessions to identify opportunities for optimization.
Maintain documentation and training of configurations, processes, and technical solutions.
What you have:
Required Knowledge, Skills, and Abilities
Minimum Required Education, Training and Experience:
FLSA: Exempt
Travel: Less than 10% annually
Work Type/Location: Hybrid/Meridian, ID
Savers is an E-Verify employer
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Shopping in our stores does not support any nonprofit.
TVI, Inc. is a professional fundraiser where required. Learn more
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