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Senior Manager, Customer Business

Treehouse Foods

Works from Home, TX

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Alliance/Partner Management, Business Intelligence Software, Business Plan, Compensation and Benefits, Cross-Functional, Customer Escalations, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Demand Forecasting/Planning, Develop and Maintain Customers, Employee Assistance Plan, Establish Priorities, Field Sales, Finance, Food Production, Food and Beverage Industry, Forecasting, Fund Management, Marketing, Metrics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Multitasking, Negotiation Skills, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Product Pricing, Profit & Loss, Resolve Customer Issues, Retail Channel, Revenue Growth, Risk Management, SAP, SAP BusinessObjects Business Intelligence (BI), Sales, Salesforce.com, Scorecarding, Stock Keeping Unit (SKU), Strategic Planning, Supply Chain Operations, Team Building, Team Lead/Manager, Team Player, Willing to Travel, Work From Home
LOCATION
Works from Home, TX
POSTED
4 days ago
Employee Type:
Full time

Location:
TX Works from Home

Job Type:
Field Sales

Job Posting Title:
Senior Manager, Customer Business
About Us:
TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future.

Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight - One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals.

What You Gain:
  • Competitive compensation and benefits program with no waiting period - you're eligible from your first day!
  • 401(k) program with 5% employer match and 100% vesting as soon as you enroll.
  • Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays).
  • Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way.
  • An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups.
  • Access to our wellness and employee assistance programs.
Job Description:
About the Role:
TreeHouse Foods is seeking a Senior Manager, Customer Business based remotely in Texas. This role is responsible for leading the end-to-end commercial relationship with assigned customers, with full accountability for customer performance, including revenue growth, margin expansion, forecast accuracy, and execution of strategic plans. Serving as the primary liaison between TreeHouse Foods and key customer stakeholders, this position will ensure customer satisfaction, deliver on customer scorecard metrics, and drive growth opportunities through data-driven insights and collaborative business planning.

You'll add value to this role by performing various functions including, but not limited to:
  • Serve as the senior point of contact for assigned customers, developing and maintaining strong, strategic relationships.
  • Lead the development and execution of customer-specific strategies that support annual operating plan (AOP) goals for revenue, margin, and share growth.
  • Manage customer communications, align expectations, and proactively address business needs in partnership with internal teams.
  • Resolve escalated customer issues by working cross-functionally with Customer Service, Supply Chain, and Operations teams.
  • Represent the voice of the customer internally, providing actionable insights and leading business unit engagement to drive long-term growth opportunities.
  • Ensure forecast accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance.
  • Collaborate with cross-functional teams to optimize product availability and minimize allocation risk.
  • Leverage internal and external data tools (Salesforce, Circana Unify+, SAP, BI platforms) to analyze performance, identify whitespace opportunities, and address SKU gaps.
  • Lead and/or support strategic projects as needed, contributing to broader commercial team objectives
Important Details :
  • This is a full-time, remote role. Travel may be required based on customer needs and business priorities.
You'll fit right in if you have:
  • Bachelor's degree in Business, Finance, Marketing, or a related field required; MBA or advanced degree preferred.
  • Minimum 5 years of progressive experience in customer management, sales, or related commercial functions.
  • Experience in the retail grocery channel, including HEB, is required.
  • Proven track record of managing complex customer relationships and driving performance against sales and margin goals.
  • Strong business and financial acumen, with deep understanding of P&L, pricing strategy, and trade fund management.
  • Exceptional communication, negotiation, and presentation skills with the ability to influence across all levels.
  • Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams), SAP, Circana Unify+, and other business intelligence tools.
  • Highly organized with the ability to manage multiple priorities, make data-driven decisions, and lead cross-functional collaboration.
Your TreeHouse Foods Career is Just a Click Away!
Click on the "Apply" button or go directly to www.treehousefoods.com/careers to let us know you're ready to join our team!

At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com

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About the Company

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Treehouse Foods