Senior Manager, AI Transformation Office PMO – GSC - US

Job Summary

The Senior Manager, AI Transformation Office PMO plays a critical role in driving the successful execution, governance, and scaling of Sysco’s AI initiatives. The role acts as the backbone of the AI transformation providing structure, transparency, and discipline across a complex portfolio of AI use cases, platforms, and change initiatives.

This role ensures that AI programs and projects are delivered on time, within scope and budget, and aligned with strategic business objectives, regulatory requirements, and ethical AI principles. The role will partner with Finance, Data Center Of Excellence (COE), and the Directors, AI Transformation to measure business outcomes and track these against budget commitments. This role will also assist the Senior Director, AI Transformation with updates to the Executive Leadership Team (ELT) and other executive level sponsors across functional and Business Unit areas.

Candidates should bring hands-on experience managing large transformation offices and be comfortable operating in a fast-paced environment.

This is an opportunity to play a meaningful role in impacting Sysco’s business, customer, and colleague outcomes using AI, process reimagination, and Sysco’s broad array of digital capabilities.

Duties and Responsibilities

• AI Program & Portfolio Management
  • Maintain AI transformation roadmap, integrating multiple AI programs, pilots, and enterprise-scale deployments.
  • Track progress, dependencies, risks, and benefits realization across the AI portfolio.
  • Ensure alignment between AI initiatives and business strategy, value creation, and operating model transformation.

• Governance & Standards
  • Design and operate governance frameworks for AI initiatives, including stage gates, decision forums, and reporting cadences.
  • Ensure compliance with internal policies, regulatory requirements, data governance, security, and Responsible AI standards.
  • Define and maintain AI project management standards, templates, and best practices.

• Planning, Budgeting & Resource Management
  • Lead integrated planning across AI initiatives, including timelines, budgets, and resource allocation.
  • Monitor and help aggregate financial performance of AI programs and support investment prioritization and funding decisions.
  • Coordinate cross-functional resources across business, technology, data, legal, risk, and external partners.

• Reporting & Executive Communication
  • Partner with Senior Director and Directors, AI Transformation to develop clear, executive-level reporting on AI progress, risks, outcomes, and value realization.
  • Partner with Senior Director and Directors, AI Transformation to prepare materials for Steering Committees and senior leadership reviews.

• Change Enablement & Ways of Working
  • Support Senior Director and Directors, AI Transformation, functional/business partners, and technology partners in defining and managing ways of working to ensure execution at pace.
  • Foster collaboration between AI Transformation Office and business units, data science, engineering, and operations teams.

Qualifications

Education Required:

Bachelor’s degree

Education Preferred:

MBA

Experience Required:

• 8+ years of experience in PMO, program management, or transformation roles.
• Proven experience managing complex, cross-functional portfolios in digital, data, or AI-related initiatives.
• Strong understanding of AI, data, and analytics concepts (not necessarily hands-on technical).
• Experience working with agile, hybrid, or scaled delivery frameworks.

Licenses/Certifications Preferred:

PMO, PMP, PgMP, SAFe, or similar certifications

Technical Skills and Abilities

• Strong program and portfolio management expertise.
• Executive-level communication and stakeholder management.
• Financial acumen and benefits tracking.
• Risk management and governance design.
• Ability to operate in ambiguity and fast-evolving environments.
• Collaborative mindset with strong influencing skills.
• Ability to work collaboratively to create clear goals, accountabilities, and outcomes.

Additional Requirements

Language Requirements:

• English

Physical Demands:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

• N/A

Work Environment:

• Primarily office environment at Sysco’s Global Support Center.

Decision Making Authority

Decisions to be made independently without direction or supervision:

• Decisions tied to day-to-day execution of program management.

Decisions made with review/approval of other individuals/leadership:

• AI Transformation prioritization will be made through review with the Executive Leadership Team (ELT).