Senior Loan Servicing Specialist
Location: Sacramento, CA
Position Overview
The Senior Loan Servicing Specialist supports loan operations by handling complex loan servicing activities, including loan boarding, funding, maintenance, and reconciliation. This role is responsible for ensuring accuracy, compliance, and efficiency across the full loan lifecycle, with a primary focus on commercial loan portfolios and operational processing.
Responsibilities
Board loans into the core system, ensuring accuracy of loan data, terms, and structure
Review executed loan documentation to confirm completeness, accuracy, and compliance
Verify funding conditions are met and process loan funding, advances, payoffs, and wire transactions
Validate loan details including rates, terms, maturity dates, and payment schedules
Set up loan structures including escrow, interest reserves, participations, syndications, and fee arrangements
Manage post-closing loan servicing, including payments, modifications, escrows, and account maintenance
Process routine maintenance requests such as borrower updates, autopay setup, and statement configurations
Respond to internal and external inquiries related to loan servicing
Perform financial calculations on complex loan structures, including large balances and payoff scenarios
Support balancing and reconciliation activities, including general ledger validation and system data consistency
Investigate and resolve discrepancies, variances, and system-related errors
Assist with workflow coordination, escalations, and operational improvements
Perform callback verifications in accordance with internal controls and dual-control requirements
Ensure compliance with internal policies, regulatory standards, and consumer protection guidelines (including UDAAP)
Support audits and maintain accuracy of loan documentation and records
Maintain and update loan data within core banking systems and related platforms
Support system updates, conversions, and enhancements
Cross-train in servicing functions to ensure operational coverage
Qualifications
Minimum of 5 years of experience in loan operations, servicing, boarding, or funding within a financial institution
Experience with consumer, commercial, and/or mortgage lending products across the full loan lifecycle
Strong understanding of loan documentation, funding processes, and complex loan structures (including participations, syndications, or SBA programs)
Proficiency in core banking systems and Microsoft Office applications
Strong data entry accuracy and system navigation skills
Knowledge of accounting principles and regulatory requirements (including GAAP/FASB91 and investor guidelines)
Ability to identify discrepancies, ensure compliance, and maintain data integrity
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $28.00 to $32.00 per hour
Search managed by: Savannah Mckillip
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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