Community Development, Continuous Improvement, Customer Support/Service, Economic Growth, Establish Priorities, Library and Information Science, Materials Testing, Operations, Operations Management, Service Delivery, Telephone Skills
HIRING RATE: $18.7778 HOURLY
FULL HIRING RANGE: $18.7778 - $27.2293 HOURLY
This posting may close at any time once a sufficient number of applications have been received.
Purpose of Position
Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.
Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.”
At the City of Allen, our employees bring the PRIDE values to life:
- People First – Prioritizing others
- Respect – Treating everyone with courtesy and dignity
- Integrity – Serving with honesty and trust
- Deliver – Following through and exceeding expectations
- Excel – Driving innovation and continuous improvement
We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.
The purpose of the position is to provide advanced clerical and customer service support within the library by accurately organizing and evaluating returned materials, including damaged items and those with missing parts, to determine whether they should be routed for librarian review, repaired, or returned to circulation, while also assisting patrons by answering incoming calls and providing accurate information regarding account status, library services, and general inquiries to ensure efficient daily operations and high-quality service delivery.
Job Type: Part Time with TMRS
Agency: LIBRARY
Location: Library, 300 N. Allen Drive, Allen