Senior Learning & Development Facilitator

Mindlance

Richmond, VA

JOB DETAILS
SALARY
$54–$58 Per Hour
SKILLS
Coaching, Communication Skills, Construction Safety, Consulting, Continuous Improvement, Cross-Functional, Detail Oriented, Enterprise Applications, Financial Services, Instructional Design, Leadership, Metrics, Multimodal Interaction, Needs Assessment, Online Training, Performance Management, Presentation/Verbal Skills, Process Improvement, Psychology, Storytelling, Talent Management, Team Lead/Manager, Training/Teaching, Willing to Travel
LOCATION
Richmond, VA
POSTED
5 days ago

Manager, Leadership & Enterprise Experiences Facilitator

Department: Enterprise Learning & Development (L&D)

Location: Richmond or McLean, VA (Required)

Position Overview

Our Enterprise client's L&D team is seeking an experienced, dynamic facilitator to deliver high-impact learning experiences for leaders and associates across the bank. In this role, you will bridge the gap between business objectives and human development, ensuring our programs are engaging, immersive, and highly effective.

If you are a passionate storyteller who thrives on fostering dynamic conversations, building psychological safety, and transforming theory into tangible leadership growth, we want you on our team.

Who You Are

  • An Expert & Engaging Presenter: You possess a strong professional presence and exceptional communication skills. Whether in person or virtual, you use advanced questioning, vocal dynamics, and storytelling to make content stick.

  • A Strategic & Adaptable Educator: You excel at creating inclusive, psychologically safe environments for diverse audiences. With high emotional intelligence, you actively listen, validate learner experiences, and navigate complex classroom dynamics with ease.

  • A Growth-Oriented Collaborator: You thrive in a team setting, possess sharp attention to detail, and use feedback to drive continuous improvement. You partner closely with instructional designers to optimize learning content.

  • An Influential Partner: You consult skillfully with business lines and stakeholders to define success metrics. Using behavioral observation and assessment tools, you validate training effectiveness and seamlessly tailor concepts to specific industry roles.

Key Responsibilities

  • Program Delivery: Facilitate multi-day leadership development programs, open-enrollment competency courses, and specialized team-effectiveness sessions for intact and cross-functional teams.

  • Core Topic Coverage: Deliver critical training for new and experienced people leaders, covering difficult conversations, performance/talent management, advanced competencies, and feedback loops.

  • Dynamic Facilitation: Seamlessly pivot delivery methods in real time based on learner engagement, balancing instructional content with interactive, multi-modal techniques (digital spaces, hybrid, and in-person).

  • Continuous Improvement: Proactively collaborate with stakeholders and design teams to identify emerging learning needs and skill gaps, using data and classroom insights to recommend programmatic updates.

Qualifications

Basic Qualifications:

  • High School Diploma, GED, or equivalent certification

  • 4+ years of professional facilitation experience

  • 2+ years of experience leading teams (with 2 or more direct reports)

  • Ability and willingness to travel domestically approximately 30% of the time

  • Must be permanently located in or willing to commute to Richmond or McLean, VA

Preferred Qualifications:

  • Bachelor’s Degree

  • 5+ years of experience in the Learning & Development field

  • 2+ years of experience specifically in leadership development or executive coaching

  • Professional certification in psychometric or team assessments (e.g., CliftonStrengths, MBTI, SDI/Core Strengths, DiSC)

  • Experience working within the financial services industry
  • Background or experience in public speaking, acting, or improvisational comedy


EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

About the Company

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Mindlance