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Senior Jira Confluence Administrator

Iconma

Irvine, CA

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JOB DETAILS
SALARY
$54.13–$71.59 Per Hour
SKILLS
Advertising Scheduling, Agile Programming Methodologies, Atlassian JIRA, Best Practices, Business Processes, Communication Skills, Customer Support/Service, Delivery Management, Detail Oriented, Develop and Maintain Customers, Health Plan, ITIL (IT Infrastructure Library), Interpersonal Skills, Manufacturing, Multitasking, Order Delivery, Product Demonstration, Programming Tools, Sales Management, Software Administration, Software Development Lifecycle (SDLC), Team Player, Technical Writing, Time Management
LOCATION
Irvine, CA
POSTED
30+ days ago
Our Client, an EV Manufacturing company, is looking for a Senior Jira Confluence Administrator for their Irvine, CA location.
 
Responsibilities:
  • Responsible for the supporting and maintaining client’s Jira and Confluence.
  • Serve as a technical expert of the Jira and Confluence applications and enforce client’s best practices and standards.
  • Have in depth understanding of the business process that are supported by Jira and Confluence
  • Be a leader on tool usage, standard methodologies, and implementation
  • Document technical solutions that align with enterprise objectives
  • Identify and communicate gaps between current and desired end states
  • Work with users to ensure consistent performance
  • Be a trusted support and escalation point for technical issues
  • Assist with delivery management processes and enforcement
  • Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
  • Communicate and collaborate with internal/external teams
 
Requirements:
  • 5+ years of experience with deep hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
  • Process oriented mindset.
  • Good experience in the enablement of enterprise-level processes using Jira and Confluence.
  • Experience with configuring and supporting integration using development tools on Jira
  • Experience with managing reports on Jira and supported reporting applications
  • Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
  • Technical understanding of common networking terms and tools
  • Previous experience working in a dynamic and agile environment
  • Able to work independently with minimal guidance in a rapidly changing environment
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
  • Demonstrate good interpersonal skills and communication, both written and spoken
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Good work ethic and the ability to work with diverse teams across different time zones
  • Strong ability to multi-task and adapt to changing priorities
  • Bachelor's degree required.
  • Extensive experience administering Atlassian products.
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/