Cloud Computing, Communication Skills, Computer Science, Data Recovery, Desktop Environments, Desktop Virtualization, Disaster Recovery, Documentation, Firewalls, Incident Response, Information Technology & Information Systems, Leadership, Mentoring, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Network Administration/Management, Network Protocols, Network Security, Operations Management, Organizational Skills, People Management, Process Improvement, Project Tracking, Project/Program Management, Software Licenses, Systems Administration/Management, Team Lead/Manager, Technical Support, VPN (Virtual Private Network)