''446047'',''true'',''446047'',''false'',''Submission for the position: Senior IT Consultant - (Job Number: 26003184)'',''false'',''446047'',''false'',''true'',''Senior IT Consultant'',''Pitt IT Engagement & Customer Success'',''Pennsylvania-Pittsburgh'',''26003184'',''!*!
This position is responsible for providing advanced technical support to University executive offices, ensuring seamless operation across a mixed environment of Apple and Windows devices. A strong emphasis is placed on Apple hardware and mobile device support, including iOS configuration, troubleshooting, and integration with enterprise systems. The role requires expert-level problem-solving, responsive service delivery, and the ability to manage complex technical issues in a high-profile academic setting.
Applicants should indicate their salary expectations in cover letter.
'',''!*!
Pitt Digital manages tools for effective University operations; delivers innovative solutions and expertise; and leverages advanced solutions to support research and academics. An excellent, comprehensive beneift package offered by the University include: a robust retirement retirement savings plan with 100% employer match, 150% after vesting. 10 Paid Holidays. Paid Vac, Sick, Personal. Add''l Winter Recess Paid Time Off. Paid Parental Leave. Above-average Employer Contribution toward Medical, Prescription Drug, Dental, Vision, Life, and more. Education tuition benefits for staff, spouses/partners, dependents. Student loan assistance. Free transit pass.
'',''!*!
Diagnose and resolves complex computing issues and provides expert-level technical support. Configures end user devices. Handles escalated issues from junior staff and trains junior staff.
'',''!*!
Diagnose and resolves complex computing issues and provides expert-level technical support. Configures end user devices. Handles escalated issues from junior staff and trains junior staff.
'','''',''!*!
This position is responsible for maintaining/configuring computing equipment located in multiple locations. This position requires extensive knowledge of operating systems and networking technology. Must be able to function with standard PC and Mac equipment located throughout the University as well as telephony systems and software applications. Written and verbal communication. Interpersonal relations. Analyzing and organizing information. Planning technology roadmap for area supported. Proficient knowledge of IT.
'',''!*!
This position is responsible for maintaining/configuring computing equipment located in multiple locations. This position requires extensive knowledge of operating systems and networking technology. Must be able to function with standard PC and Mac equipment located throughout the University as well as telephony systems and software applications. Written and verbal communication. Interpersonal relations. Analyzing and organizing information. Planning technology roadmap for area supported. Proficient knowledge of IT.
'',''!*!
Involves frequent travel between buildings on campus for meetings/ events and satellite locations supported. Individual will be responsible for installation of office systems as well as on-going troubleshooting. Will also conduct training presentations. Will involve lifting and carrying equipment up to 50 lbs. Must be able to sit or stand for prolonged periods of time.
'',''!*!
Involves frequent travel between buildings on campus for meetings/ events and satellite locations supported. Individual will be responsible for installation of office systems as well as on-going troubleshooting. Will also conduct training presentations. Will involve lifting and carrying equipment up to 50 lbs. Must be able to sit or stand for prolonged periods of time.
'',''!*!
The University of Pittsburgh is an equal opportunity employer / disability / veteran.
'',''Full-time regular'',''Full-time regular'',''Staff.End User Computing Analyst III'',''Staff.End User Computing Analyst III'',''Information Technology'',''Information Technology'',''End User Support'',''End User Support'',''Pittsburgh'',''Pittsburgh'','''','''',''Associate''s Degree'',''Associate''s Degree'','''','''',''5'',''5'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'',''Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.'',''CompTIA A+ Certification, Microsoft Certified: Modern Desktop Administrator, and/or Apple Certified Support Professional (ACSP) certification'',''CompTIA A+ Certification, Microsoft Certified: Modern Desktop Administrator, and/or Apple Certified Support Professional (ACSP) certification'','''','''',''M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. May be responsible for manning an escalation/on-call phone number.'',''M-F bus hrs EST. On occasion, some evening and weekend work may be necessary depending on business load, project timeline requirements, urgent support, or scheduled downtime changes. May be responsible for manning an escalation/on-call phone number.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''On-Campus: Teams that work on campus, in an office, or in a lab.'',''To be determined based on qualifications'',''To be determined based on qualifications'',''Yes'',''Yes'',''No'',''No'',''For position finalists, employment with the University will require successful completion of a background check'',''For position finalists, employment with the University will require successful completion of a background check'',''The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.'',''The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.'',''Resume'',''Resume'',''Cover Letter'',''Cover Letter'',''false'',''446047'',''446047'',''true'',''446047'',''false'',''Submission for the position: Senior IT Consultant - (Job Number: 26003184)'',''false'',''446047'',''false'',''true''