Senior IT Business Analyst

The role is located in Lincolnshire, IL (north of Chicago).  This is a hybrid role (after 30 days).

Salary Range:  $113,000-$127,000 Depending on Experience

This full time position is complemented by a benefit offering including Medical, Dental, Vision, and Life Insurance, PTO, STD & LTD Benefits, 401k Retirement Plan and more.

Job Description Summary

A Senior IT Business / Functional Analyst is responsible for partnering with business teams to understand and document business processes, identify opportunities for improvement (OFIs), and deliver practical solutions using ERP, other enterprise systems or process change. This role requires strong business process knowledge, ERP experience, basic Business Intelligence (BI) understanding, and the ability to manage small to mid‑size initiatives end‑to‑end.

The ideal candidate is proactive, self‑motivated, and drives improvements without waiting for work to come to them.

Duties and Responsibilities

-         Work closely with business stakeholders to understand and document end‑to‑end business processes.

-         Identify gaps, inefficiencies, and opportunities for improvements; propose process, system, data, or reporting based solutions.

-         Translate business needs into functional requirements, process flows, and solution designs.

-         Collaborate with the business to perform ROI analysis of the proposed solution.

-         Support and lead solution implementation, including development, configuration support, testing (UAT), deployment, and post‑go‑live stabilization.

-         Serve as a functional SME for ERP modules and integrated enterprise applications.

-         Collaborate with BI and data teams to define reporting, dashboards, KPIs, and data requirements.

-         Interpret business data and reports to support decision‑making and continuous improvement.

-         Manage small to mid‑size initiatives, including scope, timelines, dependencies, risks, and stakeholder communication.

-         Coordinate with IT, vendors, BI teams, and business users to ensure timely and high‑quality delivery.

-         Create and maintain clear documentation (process maps, requirements, SOPs, and improvement summaries).

-         Proactively identify and drive continuous improvement opportunities without waiting for direction.

-         Deliver training and lead Business Process Improvement (BPI) sessions.

-         Coordinate activities and collaborate with team members across different regions such as India and Japan.

Authority

-         None

Job Knowledge, Skills, and Abilities

-         10+ years of experience as a Business Analyst or Functional Analyst in an ERP‑centric manufacturing or distribution environment.

-         Proven track record in continuous improvement initiatives.

-         Strong understanding of business processes and how they are supported by ERP and other systems.

-         Knowledge of Business Intelligence concepts (Database, Data warehouse, Data Lake etc.), reporting, KPIs, and data analysis.

-         Experience implementing process, system, or reporting improvements from concept through delivery.

-         Ability to think out of the box and leverage appropriate technologies including Agentic AI, Robotic process automation to increase revenue and efficiency.

-         Experience with BI data visualization tools such as Power BI or Tableau is desirable.

-         Ability to organize work, be proactive and lean on the fly.

-         Ability to manage tasks, timelines, and risks for small to mid‑size projects.

-         Strong analytical, communication, and documentation skills.

-         Ability to communicate technical concepts to technical and non-technical audiences

-         Strong problem-solving skills coupled with excellent analytical skills

-         Strong command of the English language, both written and verbal

-         Ability to be tactful and diplomatic in challenging situations

Education and Training

-         Bachelor’s degree in computer science, Business Administration, or related field; and 10 years’ professional experience.

-         PMP certification is desirable.

Physical Demands

-         Sitting for long periods of time with some walking, stooping, bending, and reaching

-         Dexterity to make fast, simple, repeated movements of the fingers, hands, and wrists

-         Movement by holding, turning, and grasping objects

-         Reaching and extending hands in any direction

-         Feeling temperature, shape, or texture by means of senses in skin

-         Ability to drive a car and travel by air

-         Occasional lifting and/or moving up to 25 pounds

-         Ability to hear normal conversations on phone or in person

-         Ability to see more than 20 feet

-         Ability to see color and see/read computer screen

Work Environment

-         Work is performed in an office environment.  Noise level is moderate.  Intermittently work will be in the data center which has a constant temperature between 68 and 70 degrees to maintain proper cooling of computer equipment.

-         Limited exposure to the warehouse.  Limited exposure to temperature variations when shipping doors are open

-         While traveling, will experience noise and comfort levels common to automobiles and airplanes

Tools and Equipment

-         Computer and other general office equipment 

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position