Senior International Network Manager

Job Ref: JR-1323

Location: 450 Brookline Ave BOSTON, MA 02215

Category: Operations

Employment Type: Full time

Work Location: Hybrid (2-3 days on-site)

Salary: $122,700.00 - $132,500.00 per year

Overview --------

The Senior Program Manager International Strategic Initiatives will oversee the implementation of new service contracts and manage select existing international collaborations. Additionally, this position will be responsible for business development and managing relationships with healthcare systems, physician practices, international payors, and brokers in support of international patient growth initiatives with a focus on the Latin American and Caribbean markets.

Reporting to the Senior Director International Strategic Initiatives, this position supports the execution of programmatic initiatives and projects outlined in definitive agreements, including developing new programs and services, leading implementation work, facilitating meetings with stakeholders, and calling on expertise within the Institute.

Business Development -------------------

• Develop and implement comprehensive regional strategies that align with the Institutes overall mission and growth objectives, including driving the expansion of strategic initiatives with a focus on Latin America and Caribbean.
• Lead in-depth market analysis, identifying growth opportunities, developing strategic partnerships with local healthcare providers and payors, and ensuring the successful implementation and performance monitoring of regional strategies.
• Develop materials based on primary and secondary research to inform strategic decision-making, prepare documents to summarize recommendations, options, and pros and cons of opportunities.
• Develop business cases and financial models to support strategic initiatives. Monitor the performance of regional operations using key performance indicators (KPIs) and provide insights to senior leadership.

Relationship Development ----------------------

• Manage relationships with hospitals, physician practices, international commercial payors, and brokers in support of international patient growth initiatives.
• Manage assigned international projects from initiation to delivery, ensuring timelines, budgets, and quality standards are met.
• Serve as the primary liaison between the Institute and external sites, ensuring seamless service delivery and high provider satisfaction.
• Lead the Institutes participation in key global conferences and expos in key target markets.
• Lead the development of service offerings that can be replicated across relationships and partnerships.
• Coordinate support services to further develop international relationships, including developing and implementing strategies for ongoing roll-out of new initiatives and programs to partner sites, and working with each site to explore opportunities for further program enhancement.

Contract Management -------------------

• Work with the Office of General Counsel to support the development of new or expanded partnership contracts and renewal of existing contracts.
• Ensure executed contracts are fulfilled based on service agreements and contractual obligations.

Programmatic Support ---------------------

• Plan and facilitate meetings with various internal and external stakeholders to discuss possibilities for new and existing relationships.
• Support communication with executive leaders across the Institute to ensure relevant updates and necessary information are disseminated in support of leaderships decision-making activities.

About Dana-Farber Cancer Institute -----------------------------------

Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission to conquer cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds and design programs to promote public health, particularly among high-risk and underserved populations.

We conduct groundbreaking research that advances treatment, educate tomorrows physician-researchers, and work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Scope and Complexity ---------------------

• Oversee highly complex, high-impact programs that are critical to the Institutes strategic objectives, involving multiple departments and external partners.
• Lead strategic decision-making processes with full accountability for program outcomes and resource management.

Stakeholder Interaction and Communication --------------------------------------------

• Engage with a diverse range of stakeholders, including executive leadership and external partners, to drive program success and foster collaboration across the organization.

Program Oversight -----------------

• Lead the planning, rollout, evaluation, and operations of large-scale programs, ensuring they meet deliverables within appropriate scope and budget.

Quality Improvement and Innovation --------------------------------------

• Drive innovation and continuous improvement initiatives and align quality objectives with organizational goals.

Documentation --------------

• Maintain accurate program documentation and ensure compliance with institutional policies and procedures.

Mentorship and Development ---------------------------

• Mentor and guide project managers and team members, promoting professional development and a culture of excellence.

Knowledge, Skills, and Abilities Required -----------------------------------------

• Extensive experience in program management with a proven track record of delivering complex projects successfully.
• Strong leadership and interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and decision-making abilities with a focus on strategic thinking and innovation.
• Proficiency in project management software and tools with a strong understanding of program management methodologies.
• Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
• Ability to manage multiple priorities and adapt to changing circumstances in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and make informed decisions.

Minimum Job Qualifications ---------------------------

• Bachelors degree in Business Administration, Management, Healthcare, or a related field.
• Nine (9) years of relevant experience with progressively increasing responsibility, of which at least six (6) years must be in program management or comparable roles.

About Dana-Farber Cancer Institute -----------------------------------

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries, and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEO Poster

Pay Transparency Statement

The hiring range is based on market pay structures with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidates relevant experience, skills, and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

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