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Senior Intake Officer / Project Manager

Goldbelt, Inc.

Anchorage, Alaska

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JOB DETAILS
SALARY
$71,710–$88,828 Per Year
SKILLS
Administrative Skills, Best Practices, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Healthcare, High School Diploma, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, Operational Support, Operations, Organizational Skills, Policy Development, Project/Program Management, Quality Assurance, Records Management, Standard Operating Procedures (SOP), Team Player, Technical Leadership, Technical Writing, Training/Teaching, User Documentation, Willing to Travel, Work From Home
LOCATION
Anchorage, Alaska
POSTED
4 days ago
Overview:

Please note that this position is contingent upon the successful award of a contract currently under bid.

 

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

 

Summary:

We are seeking a detail-oriented and organized Senior Intake Officer / Project Manager to support Bureau of Indian Affairs (BIA).

 

Remote work may be authorized based on security, workload, or operational need.

Responsibilities:

Essential Job Functions:

  • Provides the above support
  • Oversees program workflow and intake operations
  • Develops SOPs and training materials
  • Conducts quality assurance, compliance checks
  • Leads program sustainment and modernization
  • Oversee daily intake operations and maintain workflow efficiency
  • Capture institutional knowledge by documenting legacy processes and tribal-specific enrollment considerations
  • Existing SOPs and manuals are unfinished. Contractors must develop, update and maintain SOPs, manuals, and workflow guidance
  • Recommend policy or procedural adjustments to improve accuracy, timelines, and public service
  • Provide training to new and existing staff on updated procedures and best practices
  • Lead transition planning to ensure resilience in staffing disruptions, retirements, or organizational changes.
  • Develop SOPs and additional procedural documentation to stabilize the office long-term
  • Serve as a point of contact for technical and administrative questions
Qualifications:

Necessary Skills and Knowledge:

  • Ability to collaborate with tribal representatives and federal staff
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong attention to detail and organizational skills
  • Excellent communication and collaboration skills

Minimum Qualifications:

  • High school diploma or equivalent; associate degree preferred
  • Minimum 4-5 years of related experience
  • Experience in administrative processing, records management, and customer service
  • Experience in policy development and technical writing
  • Travel Requirements: Limited in-state travel may be needed for training, outreach, or tribal coordination

Preferred Qualifications:

  • Knowledge of Alaska Native communities, tribal enrollment, and genealogical research

 

Pay and Benefits

The salary range for this position is $71,710.00 to $88,828.00 annually. 

 

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.

 

About the Company

G

Goldbelt, Inc.

Goldbelt, Incorporated is an urban Alaska Native, for‐profit corporation headquartered in Juneau, Alaska. Incorporated on January 4, 1974 following the Alaska Native Claims Settlement Act (ANCSA), Goldbelt’s primary mission is to manage assets and conduct business for the benefit of its more than 3,600 shareholders. Goldbelt first ventured into the logging and timber industry but later expanded its operations into tourism, which still remains an integral part of its operations. Today, the majority of Goldbelt’s revenue and income derives from government contracting and services.

Goldbelt’s shareholder base consists of Alaska Natives who are of Tlingit and Haida descent. The Tlingit and Haida tribes are the indigenous people of Southeast Alaska, whose rich history spans more than ten thousand years in the region. Goldbelt shareholders own the entire 272,000 shares of Goldbelt stock, representing assets in excess of $100 million in addition to over 32,000 acres of land in the vicinity of Juneau. Goldbelt seeks to honor and preserve the Tlingit culture - its history, art, dance, legends, and the traditions of its Alaska Native shareholders. Learn more about Goldbelt Heritage.

The company is named after a richly mineralized zone in Southeast Alaska that encompasses 33,000 acres of Goldbelt’s land holdings— an area that stretches along the mainland from Frederick Sound to Berners Bay. Learn more about Goldbelt Lands.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1974
WEBSITE
http://goldbelt.com