Senior Information Technology Analyst

Senior Information Technology Analyst

Salary

$145,329.60 - $176,654.40 Annually

Location

Headquarters - 18480 Bandilier Cir, Fountain Valley, CA 92708, CA

Job Type

Full-time

Job Number

759

Department

Administrative Services

Division

Information Technology

Opening Date

07/15/2026

Closing Date

7/29/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Description

What do you value in your next job?

At the Orange County Sanitation District our Core Values form the framework of our organization and reinforce our professional work ethic. If the following values ring true with you, wed love to invite you to explore our career opportunities further.

Integrity, Inclusion, Honesty, and Respect

We aspire to the highest degree of integrity, inclusion, honesty, and respect in our interaction with each other, our suppliers, our customers, and our community. We strive to demonstrate these values in our actions, commitments, and service.

Leadership, Teamwork, and Problem Solving

We lead by example, acknowledging the value of our resources and using them wisely to achieve our mission. We strive to reach OC San goals through cooperative efforts and collaboration with each other and our constituencies. We work to solve problems in a creative, cost-effective, and safe manner, and we acknowledge team and individual efforts.

Customer Service, Transparency, and Accountability

We are committed to acting in a timely, accurate, accessible, and transparent manner through excellent customer service. We are committed to act in the best interest of our internal and external stakeholders.

Resiliency, Innovation, and Learning

We continuously develop ourselves, enhancing our talents, skills, and abilities. We recognize that only through personal growth and development will we progress as an agency and as individuals.

Safety

We are committed to providing a safe work environment. We will demonstrate leadership, promote individual accountability, and participate actively in the advancement of our health and safety practices.

OC San is currently looking to fill the role of a Senior Information Technology Analyst.

Under direction, performs advanced professional-level information technology support duties in the analysis, design, evaluation, development, programming, testing, implementation, documentation, and maintenance of a wide variety of systems and programs for OC San; provides support to departments with complex computer systems and programs and/or enterprise systems; performs database management duties; troubleshoots, analyzes, and resolves difficult and complex systems and network hardware and software problems; administers network and system security; serves as a project manager on assigned projects; evaluates and recommends current and third party systems and applications; provides highly technical support, expertise, and training to end users; and performs duties as assigned.

Specifically, this Senior IT Analyst will be responsible for:

• Partnering with stakeholders across OC San to analyze operations, processes, systems, and data and translate business needs into clear business and technical requirements.
• Facilitating interviews, workshops, and process-mapping sessions to document current- and future-state workflows, identify gaps, prioritize requirements, and build stakeholder consensus.
• Performing quantitative and qualitative business process and data analysis; evaluating systems and applications; and recommending practical process and technology improvements.
• Preparing business cases, project charters, functional requirements, process maps, data flow diagrams, use cases/user stories, acceptance criteria, feasibility and cost/benefit analyses, and other project and system documentation.
• Serving as project manager for assigned information technology initiatives; defining scope and objectives and developing schedules, resource plans, budgets, and communication plans.
• Leading cross-functional project teams and coordinating vendors and contractors; monitoring deliverables, schedules, budgets, risks, issues, dependencies, and changes and reporting project status.
• Developing test plans and coordinating testing, implementation, training, change management, and transition-to-support activities; validating that solutions meet business and technology requirements.
• Providing advanced analysis and support for complex business applications and processes; resolving difficult issues and recommending ongoing enhancements.

Qualifications & Requirements

Required:

• Bachelor's degree from a college or university accredited by the U.S. Department of Education, with major coursework in computer science, information systems, or a related field; AND
• Four (4) years of work experience in information systems or network programming and analysis.
• Valid California Class C Drivers License.

Desired:

• Experience performing advanced business analysis for complex enterprise or cross-functional information technology initiatives, including eliciting, analyzing, documenting, validating, and prioritizing requirements.
• Experience documenting current- and future-state processes and preparing gap analyses, functional requirements, process maps, data flow diagrams, use cases/user stories, and acceptance criteria.
• Experience managing multiple information technology projects through the full lifecycle, including leading cross-functional teams, coordinating vendors or contractors, and managing scope, schedule, resources, budget, risks, issues, changes, and stakeholder communications.
• Experience evaluating enterprise applications and technology alternatives and preparing business cases, feasibility assessments, and cost/benefit analyses.
• Experience coordinating system testing, user acceptance testing, implementation, training, change management, and solution adoption.
• Knowledge of project management, business analysis, and systems development life cycle methodologies, including predictive, agile, and hybrid approaches; related professional certification is desirable.
• Strong analytical, facilitation, technical writing, problem-solving, communication, and relationship-building skills; ability to work independently, set priorities, and meet critical deadlines.

Recruitment & Selection Process

Vacancies: 1

(an eligible list may be established for future vacancies)

Apply online at: www.ocsan.gov/careers

APPLICATIONS FILING DEADLINE: Wednesday, July 29, 2026, 5:00 P.M.

(or until a sufficient number of qualified applications have been received)

Hiring Salary Range: $145,329.60 - $160,160.00/Year

(starting salary will be within this range based upon qualifications)

Supplemental Information

PHYSICAL DEMANDS

• Mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and visit various OC San sites; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 35 pounds.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate in person and over the telephone.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

ENVIRONMENTAL ELEMENTS

• Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
• Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

OTHER REQUIREMENTS

• May be required to work extended hours, including nights, weekends, and holidays when necessary.
• Probationary Period: All OC San employees, except classifications considered "at-will", are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, policies, and/or resolutions. Employees who have not yet successfully completed their initial probationary period serve "at-will" and may be released from employment without cause or recourse to any appeal or grievance procedures.
• Pre-Employment: All employment offers are contingent upon successful completion of OC San's pre-employment process, which includes a background investigation, a physical examination, and a drug screen.
• Work Location Assignment: Employees will be assigned to a work location based on business needs which may be located at any/all of OC San locations; this work location may be changed at any time.

DISASTER SERVICE WORKERS

All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency.

OTHER INFORMATION

For the full range of duties, responsibilities, and essential job functions please review the Classification Specification for this position found on our website.

Applicants must clearly demonstrate, through their application materials, that they meet the minimum requirements as outlined in the job announcement and class specification to receive further consideration. However, meeting the minimum requirements does not guarantee an interview. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process.

False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification.

To ensure your application is accurate and complete, please review the Job Application Guide.

Employment is contingent upon successful completion of OC San's pre-employment process, which includes a background investigation and a physical examination. For some positions, this may include a drug screen. False statements may be cause for disqualification, removal from the eligible list, or discharge from employment. All statements made on applications are subject to investigation and verification.

Reference Checks will be conducted by OC San to verify employment related information for all potential employees once a contingent job offer is made during the background investigation process. This is done to ensure that individuals who join OC San are well qualified and have a strong potential to be successful in their employment. The extent of the inquiry will depend on the position being applied for, but will at least include:

• Verification/Reference from current and past employers
• Confirmation of necessary licenses, certificates, and degrees

Please have all necessary documentation ready. Additional inquiries may be necessary depending on the position for which you are applying. Human Resources will also schedule a post-offer physical examination once a job offer has been made.

OC San only accepts applications submitted via our online application system. Applications submitted via mail, fax or email will not be accepted.

The provisions of this announcement do not constitute an expressed or implied contract. Any provision contained in this announcement may be modified or revoked without notice.

Ten working days paid vacation after one year of service; eleven paid holidays and one floating holiday; sick leave; group life insurance; group disability insurance; group health insurance, dependent coverage available, including medical, dental, and vision, employee contribution is required; a retirement plan (Orange County Employees Retirement System) and the option of participating in a deferred compensation plan as well as other optional benefits. A credit union is available. Benefits are subject to the Board of Directors periodic determination (usually annually) and the meet and confer process, and are therefore subject to change. The District makes a generous contribution toward the cost of these benefits.

01

PLEASE READ. The information provided on the Supplemental Questions will be used in conjunction with your job application to determine whether you meet the qualification requirements. Failure to provide detailed and complete information may result in your application being rejected. Do not submit a resume in place of completing these Supplemental Questions. Education obtained outside the United States must be comparable to education earned at an accredited school in the United States. We reserve the right to request further information about your academic program, evidence of comparability, or an original transcript. Any information you submit may be verified. When applying for this position, I understand that I must thoroughly complete the Education and Work Experience sections of my application and the Supplemental Questions. This includes a detailed description of each position that I feel qualifies me for the job I am seeking. I have read the above statement and understand that failure to provide sufficient detailed information may result in my application being rejected. I also understand that I may not submit a resume in lieu of filling out the job application or answering the Supplemental Questions. However, I may attach a resume to the application to provide additional information.

• Yes, I udnerstand.

02

Which of the following best describes the highest level of education you have completed?

• High school diploma, GED, or equivalent
• Some college
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

03

Which of the following best describes your years of experience in information systems or network programming and analysis?

• No experience
• Less than 1 year experience
• 1 to 3 years of experience
• 4 to 6 years of experience
• 7 to 9 years of experience
• 10 or more years of experience

04

Describe your experience in information systems or networking programming and analysis. If no experience, input N/A.

05

Which of the following best describes your years of professional experience performing business analysis activities for information technology systems, applications, or projects?

Business analysis activities may include analyzing business processes, eliciting and documenting requirements, evaluating potential solutions, and supporting system implementation.

• No experience
• Less than 1 year of experience
• 1 to 3 years of experience
• 4 to 6 years of experience
• 7 or more years of experience

06

Describe the most complex information technology business analysis assignment you personally performed. Include the following in your response:

• The business problem, opportunity, and scope of the assignment
• The stakeholders or business areas involved
• The methods you used to elicit and analyze requirements
• The documents or deliverables you prepared
• How requirements were validated, prioritized, and approved
• Your recommendations and the outcome of the assignment

Clearly identify your specific role and level of responsibility. If you do not have this experience, input N/A.

07

Which of the following business analysis activities have you personally performed? Select all that apply.

• Conducting stakeholder interviews, workshops, or facilitated requirements sessions
• Documenting current-state and future-state business processes
• Eliciting, analyzing, validating, and prioritizing business requirements
• Preparing business, functional, or technical requirements documentation
• Developing requirements traceability matrices
• Preparing use cases, user stories, or acceptance criteria
• Performing gap, feasibility, or cost-benefit analyses
• Preparing process maps, workflow diagrams, data flow diagrams, or system documentation
• Evaluating software products, vendors, or technology alternatives
• Developing test scenarios or coordinating user acceptance testing
• Supporting implementation, training, change management, or solution adoption
• None of the above

08

Which of the following best describes your years of professional experience serving as a project manager or project lead for information technology projects?

• No experience
• Less than 1 year of experience
• 1 to 3 years of experience
• 4 to 6 years of experience
• 7 or more years of experience

09

Describe the most complex information technology project you personally managed or led. Include the following in your response:

• The project's purpose, scope, objectives, and major deliverables
• Your specific role and level of authority
• The size and composition of the project team
• The business areas, vendors, or contractors involved
• Your responsibilities for the schedule, resources, and budget, if applicable
• The project management approach or methodology used
• Significant risks, issues, dependencies, or changes you managed
• The project's outcome and how success was measured

If you do not have this experience, input N/A.

10

Which of the following project management activities have you personally performed? Select all that apply.

• Developing a project charter, scope statement, or project objectives
• Developing project schedules, milestones, or work breakdown structures
• Developing resource or staffing plans
• Developing or monitoring project budgets and expenditures
• Identifying and managing project risks, issues, assumptions, and dependencies
• Preparing project status reports, dashboards, or executive presentations
• Developing stakeholder engagement or communication plans
• Managing scope changes or formal change-control processes
• Coordinating vendors, consultants, or contractors
• Directing the work of project team members without having direct supervisory authority
• Implementation, deployment, or cutover activities
• Conducting project closeout, lessons learned, or post-implementation reviews
• None of the above

11

Which of the following best describes your experience leading information technology project teams?

• I have participated as a project-team member but have not led a team
• I have led a project workstream or a small project team
• I have led a cross-functional project team involving multiple internal business areas
• I have led a cross-functional project team involving internal stakeholders and external vendors or contractors
• I have no project-team leadership experience

12

Describe a situation in which you facilitated a decision among stakeholders who had competing priorities, conflicting requirements, or differing expectations regarding an information technology initiative.

Include the following in your response:

• The issue or disagreement
• The stakeholders involved
• The facilitation and communication techniques you used
• How you evaluated and presented options or tradeoffs
• How the final decision was documented and communicated
• The outcome

Clearly identify your specific role. If you do not have this experience, input N/A.

13

Describe your experience evaluating, selecting, implementing, enhancing, or replacing a complex business application or enterprise information system.

Include the following in your response, as applicable:

• The business need or problem being addressed
• Your specific role and responsibilities
• The alternatives considered and evaluation criteria used
• Business, technical, data, integration, security, or operational considerations
• Your involvement in requirements, testing, user acceptance, and implementation
• Your involvement in training, change management, or transition to ongoing support
• The outcome of the initiative

If you do not have this experience, input N/A.

14

Do you possess, or have the ability to obtain, a valid California Class C Drivers License by the time of appointment?

• Yes
• No

15

All OC San employees are designated Disaster Service Workers through state law (California Government Code Section 3100-3109). Employment with the OC San requires the affirmation of a loyalty oath to this effect. Employees are required to complete all related training as assigned, and to return to work as ordered in the event of an emergency. Click on the radio button below to acknowledge you understand these requirements.

• Yes, I understand.

Required Question

Employer Orange County Sanitation District