Senior Food Safety Manager, Supplier Food Safety and Quality Assurance

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Brand Positioning, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Data Analysis, Data Entry, Decision Support, Documentation, Due Diligence, Establish Priorities, FDA (Food and Drug Administration), Facilities Management, Food Production, Food Quality, Food Safety, GMP (Good Manufacturing Practices), Hazard Analysis, Incident Management, Investment Management, Leadership, Metrics, Multiplatform/Cross-Platform, Onboarding, Performance Metrics, Procedure Implementation, Process Improvement, Procurement Strategy, Product Development, Product Lifecycle Management, Product/Service Launch, Purchasing/Procurement, Regulations, Regulatory Compliance, Reporting Dashboards, Reporting Skills, Risk, Risk Analysis, Root Cause Analysis, Safety Compliance, Safety Standards, Safety Training, Safety/Work Safety, Scorecarding, Standard Operating Procedures (SOP), Strategic Planning, Supply Chain, Time Management, Trend Analysis, United States Department of Agriculture (USDA), Vendor/Supplier Evaluation, Vendor/Supplier Selection
LOCATION
Austin, TX
POSTED
30+ days ago

Senior Food Safety Manager is a role within the Food Safety & Quality organization, focusing primarily on WWGS Private Brands. This position is responsible for ensuring the safety, compliance, and continuous improvement of all food production sites that supply our private brand portfolio. The manager will lead facility approvals, conduct rigorous due diligence and facility reviews, and manage corrective and preventive actions (CAPAs). The role requires deep collaboration with cross-functional teams and proficiency in multiple digital platforms, including Foodlogiq, CMX1, and internal Product Lifecycle Management (PLM) tools.

Key job responsibilities

  1. Facility Approval & Due Diligence
  • New Facility Qualification: Perform the end-to-end qualification of new food production sites for WWGS Private Brands, ensuring all regulatory, hygiene, and safety standards are met before any product is released.
  • Ongoing Due Diligence: Maintain and update due diligence documentation for all existing production sites, including audits, certifications, and compliance evidence.
  • Risk Assessment: Perform periodic risk assessments to identify potential hazards and develop mitigation strategies.
  • Onboarding Process: Optimize and implement an efficient supplier onboarding workflow that integrates food safety criteria, facility qualification, and system data entry.
  • Stakeholder Collaboration: Work closely with Procurement, Supply Chain, Product Development, and Quality teams to align food safety requirements with procurement strategies and product launch timelines.
  1. Facility Reviews & Inspections
  • On-Site Reviews: Conduct comprehensive reviews at risk prioritized production sites to verify adherence to food safety standards, GMPs, and internal policies.
  • Audit Leadership: Coordinate and lead internal and third party audits, incorporate findings, and ensure timely implementation of corrective actions.
  • Supplier Scorecarding: Maintain a supplier scorecard system that captures performance metrics (e.g., audit results, CAPA closure rates, compliance status) and feeds into supplier selection and renewal decisions.
  1. Systems & Tool Proficiency
  • Platform Management: Become an expert user of Foodlogiq, CMX1, and internal Product Lifecycle Management (PLM) tools. Ensure all food safety data is accurately entered, maintained, and reported through these systems.
  • Process Optimization: Advise on how to leverage these tools to streamline supplier onboarding, improve visibility into supplier performance, and automate routine due diligence tasks.
  • Data-Driven Decision Making: Pull and analyze data from the platforms to generate insights, dashboards, and trend reports that support strategic decision-making.
  1. Corrective & Preventive Actions (CAPA)
  • Incident Management: Work closely with the Incident Management team to investigate and close out CAPAs resulting from food safety incidents, non-conformances, or audit findings.
  • Root Cause Analysis: Lead root cause investigations, develop effective corrective actions, and verify effectiveness of preventive actions.
  • CAPA Tracking: Maintain a centralized CAPA log within the appropriate system, ensuring timely closure and documentation of all actions.
  1. Policy, Procedure & Compliance
  • Standard Operating Procedures (SOPs): Develop, maintain, and enforce SOPs related to facility qualification, audit planning, and CAPA management.
  • Regulatory Compliance: Ensure all activities comply with FDA, FSMA, USDA, and other applicable food safety regulations.
  • Continuous Improvement: Champion a culture of continuous improvement through regular reviews of processes, metrics, and system capabilities.
  1. Reporting & Communication
  • Executive Reporting: Provide regular updates to senior leadership on key metrics (e.g., audit results, CAPA closure rates, supplier performance) through dashboards and written reports.
  • Cross-Functional Updates: Deliver clear, data driven presentations to cross-functional teams to communicate risk status, audit findings, and improvement initiatives.

About the team

We build customer trust in our food safety and quality programs. We do this through our long term vision, operational excellence, partnership with business stakeholders, and commitment to technology.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles