Senior Field Support Engineer

Senior Field Support Engineer

SAIC is seeking a Senior Field Support Engineer to join our team in Colorado Springs, CO. The Indicium Product Office is seeking candidates to represent and operate Network, System Integration and Test Environment (NSITE) software. Support typically involvesMissile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support S3I, Redstone Arsenal, Huntsville, Alabama or MDIOC, Schriever SFB, Colorado Springs.

Duties and Responsibilities:

• Operate NSITE software based on event support requirements
• Support NSITE software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
• Identify system engineering requirements from customers for event specific NSITE recording or mission viewing

Qualifications

Required Education:

• Bachelor's degree in information technology (or related degree) and 5+ years of experience. An additional 6 years can be accepted in lieu of a degree (per contract vehicle).

Clearance Requirements:

• Must possess an active Interim Secret security clearance; US Citizenship required.

Required Skills:

• Security+ or CISSP Certification
• Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
• Strong Windows 10/11 OS configuration experience
• Strong Microsoft Office and Visio skills
• Available to travel CONUS or OCONUS for Event support (25% per year)

Preferred (not required) Skills:

• Current Network+ or similar Network Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures
• Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
• Understanding of common tactical data link (TADIL) messages and message interactions
• Familiarity with WireShark and/or other network troubleshooting tools
• Familiarity with cyber security components and general information assurance practices

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.