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Senior Field Service Technician – Forklifts & Material Handling Equipment

WMH

Charlotte, NC

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JOB DETAILS
LOCATION
Charlotte, NC
POSTED
30+ days ago

Description


(Heavy Equipment | Industrial Service | Field-Based Role)

Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity

You’re keeping operations moving — and helping shape the next generation of technicians.

If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you.

At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership.

WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving.

We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership.

Here, your work matters. Your growth matters. And performance is recognized.

As a Senior Field Service Technician, you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites.

You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field.

This is not an entry-level role.
This is a career-track opportunity for technicians who want responsibility, autonomy, and growth.

What You’ll Do


  • Diagnose, repair, and maintain forklifts and material handling equipment at customer locations

  • Perform preventative maintenance to maximize uptime and minimize breakdowns

  • Operate independently in a fully equipped company service van

  • Support warehouse, distribution, and manufacturing environments

  • Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems

  • Execute first-time-right repairs

  • Perform inspections, safety checks, and scheduled service programs

  • Maintain fleet equipment to OEM and compliance standards

  • Train and support junior technicians

  • Share technical knowledge and best practices

  • Lead by example in safety, professionalism, and workmanship

  • Communicate findings and service recommendations clearly

  • Complete accurate service reports, work orders, and repair documentation

  • Follow OSHA regulations and safety standards

Who Thrives in This Role


  • 5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician

  • Strong mechanical, hydraulic, and electrical troubleshooting skills

  • Experience working independently in the field

  • Valid driver’s license

  • ASE certifications

  • Forklift or OEM certifications

  • Dealer or industrial service experience

  • Familiarity with diagnostic software and digital service platforms


You’ll also bring:
  • Strong problem-solving ability

  • Customer-facing communication skills

  • Leadership mindset

  • Pride in your work

  • Field-based role across varied job sites

  • Ability to lift 50+ lbs

  • Standing, bending, kneeling, and working in diverse weather conditions

  • Exposure to noise, dust, and industrial environments

What WMH Offers



  • Competitive pay + performance incentives

  • 100% paid travel time (no flat rate)

  • Company van, fuel card, tablet, PPE & safety shoe allowance

  • Quarterly tool allowance

  • Uniforms provided and laundered weekly

  • Medical, dental, vision, life insurance (HSA & PPO options)

  • 401(k) with up to 9% match + profit sharing

  • OEM certifications & technical training

  • Leadership development & mentorship

  • PTO + paid holidays

  • Long-term career stability in a growing industry


Many WMH leaders started in technician roles.

Future paths include:

  • Lead Technician

  • Service Management

  • Parts or Warranty Leadership

  • OEM Program Support

  • Operations & Regional Leadership

It’s a launchpad.

If you’re ready for more ownership, better support, and a company that invests in your future — we’d like to talk.

Apply today at wmhsolutions.pinpointhq.com

About the Company

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WMH