Step In. Gear Up. Keep Water Flowing Where It Matters Most.

Senior Field Service Technician | Bolingbrook, IL

If you're the kind of technician who takes pride in solving problems on the spot — someone who thrives in the field, works independently, and keeps critical systems running — this role was built for you.

As a Senior Field Service Technician, you won’t just maintain equipment. You’ll be the expert customers trust, the hands-on professional who ensures water treatment systems perform safely, reliably, and efficiently.

This role is for those who want responsibility, respect, autonomy, and meaningful impact.
 

Why This Role Is Different

• You’re trusted to work independently at customer sites — because your expertise matters
• You’ll receive specific, hands‑on training with opportunities for growth
• You’re part of a company solving the world’s most critical water challenges
• You’ll have day‑shift hours, overtime opportunities, and a compensated on‑call rotation
• You’re backed by a strong benefits package starting day one
   

What You’ll Be Doing

• Installing, servicing, and maintaining water purification and treatment equipment using a company service vehicle
• Troubleshooting mechanical, electrical, and plumbing‑related issues
• Providing direct, customer‑facing support while representing Xylem professionally
• Participating in an on‑call rotation, including occasional afternoons/weekends
• Identifying and addressing safety concerns on customer and company equipment
• Utilizing smart devices and Microsoft Office for documentation and reporting
• Operating with high independence while supporting a team culture built on accountability and safety
   

Where You’ll Make an Impact

You’ll report to the Bolingbrook service hub and travel daily to customer sites throughout the region — keeping essential water treatment systems running and helping ensure reliable, safe water solutions for commercial and industrial customers.
 

Travel You Can Expect

• 50%+ daily travel using a company vehicle
• Home daily (no regular overnight travel required for this posting)
   

What We’re Looking For

• High school diploma or equivalent
• 2–5 years of technical experience preferred — industrial or commercial process water experience is a plus
• Mechanical aptitude; electrical or plumbing experience is a bonus
• Experience using smart devices and Microsoft Office for service documentation
• Ability to work in a high customer‑facing environment
• Ability to identify and resolve safety concerns
• Must pass background check, drug screen, MVR, and DOT physical
• Valid driver’s license with a clean driving record

What We Offer:

• The estimated salary range for this position is $30 to $35/hour.   Starting pay is dependent on multiple factors, such as skills and experience.
• 20 days  PTO from the start
•  and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave

The Kind of Technician Who Thrives Here

You’re someone who takes ownership in the field. You’re confident working solo, but you value being part of a mission‑driven team. You’re hands‑on, solutions‑oriented, and motivated by helping customers keep critical equipment running safely and effectively.

Ready to Make a Direct Impact?

If you're looking for more than “just another service job” — and want a role where your field expertise is trusted, valued, and central to solving real‑world challenges — we want to hear from you.

Apply today and take your career further with Xylem.