Senior Field Service Engineer (SEM/LDB)

Thermo Fisher Scientific

Rochester, NY

JOB DETAILS
SKILLS
Career Development, Communication Skills, Continuous Improvement, Contract Requirements, Corporate Policies, Dental Insurance, Electrical Engineering, Electronic Engineering, Employee Benefits, English Language, Healthcare, Life Insurance, Lift/Move 40 Pounds, Maintenance Services, Manual Dexterity, Materials Analysis, Mentoring, Microscopy, On Site Support, Physical Demands, Problem Solving Skills, Process Improvement, Search Engine Marketing (SEM), Service Delivery, Stock Purchase Plans, Team Player, Technical Strategy, Technical Support, Vision Plan, Willing to Travel
LOCATION
Rochester, NY
POSTED
3 days ago

Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistanceJob DescriptionOpportunities:We have multiple opportunities to join our Field Service Engineering team at different levels within the upper 48 states: Field Service Engineer II, III, and Senior. Qualifications for each level will be dependent on education and years of experience. We will be hiring candidates throughout the year in different regions.How You Will Make an ImpactAs a Field Service Engineer, you will provide advanced technical support and assistance, ensuring the efficient performance of sophisticated equipment and systems, specifically for our Materials and Structural Analysis (MSD) Electron Microscopy ( (EM) business that designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.You will lead high-complex problem-solving efforts and help your Supervisor and/or Service Manager to upgrade the technical skills of all Field Service Engineers in your assigned scope to a higher level.Key ResponsibilitiesEnsure overall service delivery meets / exceeds client expectations and contractual obligations.Provide strategic feedback and technical advice to senior management.Engage with internal and external customers to align service offerings with business needs.Foster a collaborative and innovative team environment.Support the professional technical development and career growth of the engineering team.Drive continuous improvement initiatives within the department.Minimum Education & ExperienceBachelor's degree or higher in mechatronics, mechanical/electrical/electronic engineering, or equivalent.8+ years of experience in SEM ( FIB ( LDB or in a related field.Extensive experience in repairing high-tech systems and advanced problem solving skills.Knowledge, Skills, AbilitiesStrong mentoring skills.Ability to travel frequently.Excellent communication skills in English.Physical Requirements / Work EnvironmentExcellent hand-eye coordination and manual dexterity.BenefitsWe offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!Compensation and BenefitsThe hourly pay range estimated for this position Sr Engineer, Field Service based in California is $49.58–$74.37.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountFor more information on our benefits, please visit: Employment Opportunity StatementThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.#J-18808-Ljbffr

About the Company

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Thermo Fisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.

All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.

If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
All
WEBSITE
https://corporate.thermofisher.com/en/home.html