Senior Executive Support Advisor

IS3 Solutions

Denver, CO

JOB DETAILS
SKILLS
Apple, Artificial Intelligence (AI), Audiovisual, C-Level Management, Communication Skills, Customer Support/Service, Distribution Warehousing, Ecosystems, Executive Assistant Skills , Help Desk, Leadership, Leading Edge Technology, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Operating System, Onboarding, People Management, Problem Solving Skills, Software Administration, System Center Configuration Manager (SCCM), Team Player, Technical Delivery, Technical Support
LOCATION
Denver, CO
POSTED
Today

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990 in St. Louis, MO, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes, and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees and more than 55 locations around the world, WWT's culture built on a set of core values and established leadership philosophies has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation, and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Role: Senior Executive Support Advisor

Location: Fully in person in Denver, CO

Contract: 6-12 months

Role Overview

This is a senior-level, white-glove executive technology support position. The individual in this role will serve as the primary technology point of contact for the Executive Leadership Team (ELT), senior executives, and their Executive Assistants, ensuring a consistent, high-quality technology experience that enables executive productivity and business continuity.

Key Responsibilities

  • Provide hands-on, white-glove technical support to ELT members, senior executives, and Executive Assistants, both on-site and through remote tools
  • Deliver expert-level support across Microsoft 365, Outlook, Teams, Windows, and the Apple ecosystem
  • Manage and support executive meetings, including Microsoft Teams sessions, hybrid meetings, and high-profile leadership forums
  • Translate complex technical issues into clear, concise, and executive-friendly language
  • Proactively monitor, maintain, and optimize executive technology environments
  • Take full ownership of executive-level incidents, coordinating resolution across internal IT teams and external vendors
  • Support executive onboarding, role transitions, and technology changes
  • Operate with the highest level of discretion, professionalism, and confidentiality at all times
  • Ensure an exceptional and uninterrupted technology experience for executive stakeholders by anticipating needs, minimizing disruptions, and resolving issues proactively
  • Serve as a trusted technology advisor to executive leadership, providing guidance on tools, collaboration solutions, and productivity technologies

Mandatory Requirements

  • Proven senior-level experience providing direct support to C-level executives and Executive Assistants
  • Strong technical proficiency in Microsoft Teams, OneDrive, SharePoint, Office 365, Intune, SCCM, Windows, and Apple environments
  • Demonstrated ability to communicate complex technical concepts to non-technical stakeholders
  • High emotional intelligence (EQ), strong executive presence, and adaptable communication style
  • Ability to perform effectively in high-pressure, high-visibility environments
  • Familiarity with audiovisual (AV) environments and collaboration room technologies
  • Advanced expertise supporting Microsoft 365 applications, endpoint technologies, collaboration platforms, and executive conferencing solutions
  • Demonstrated ability to anticipate executive technology needs and deliver a consistently high level of service in a fast-paced environment

What This Role Is Not

  • This is not a helpdesk or junior-level support role
  • This is not a remote or hybrid position 100% on-site presence in Denver is required
  • This is not a traditional IT operations role

About the Company

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IS3 Solutions