Senior Epic Operational Database Administrator

UCSF Medical Center

San Francisco, CA

JOB DETAILS
SALARY
$113,800–$242,800 Per Year
SKILLS
Best Practices, Biology, Biomedical Research, Cancer, Collective Bargaining, Command Line, Communication Skills, Community and Social Services, Computer Engineering, Computer Science, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Data Recovery, Database Administration, Database Architecture, Database Technology, Disaster Recovery, Disease, Diversity, Epic Systems, Equal Employment Opportunity (EEO), HIPAA (Health Insurance Portability and Accountability Act), Health Informatics, Health Science, Healthcare, High Availability, High Tech Industry, IBM Product Family, Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Labor Unions, Linux Operating System, Maintain Compliance, Medical Record System, Microsoft Hyper-V, Microsoft Windows Operating System, Negotiation Skills, Network Protocols, Network Security, Operations Management, Options Analysis, Organizational Skills, Patient Care, Performance Analysis, Performance Metrics, Performance Tuning/Optimization, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Project/Program Management, Regulations, Research Skills, Schedule Development, Security Protocols, Software Patches, Standards of Care, Stem Cells, Storage Architecture, Systems Administration/Management, Systems Analysis, Systems Maintenance, TCP/IP (Transmission Control Protocol/Internet Protocol), Trend Analysis, Unix Operating Systems, VMWare, VPN (Virtual Private Network), Virtualization, Writing Skills
LOCATION
San Francisco, CA
POSTED
10 days ago

The Senior Epic Operational Database Administrator (ODBA) serves as a technical expert responsible for the architecture, performance, availability, and lifecycle management of the Epic operational database environment. This role ensures the reliability, scalability, and security of the Epic database platform supporting UCSF's electronic health record system.

The Senior ODBA oversees the installation, configuration, optimization, and maintenance of Epic databases, including InterSystems IRIS/Caché environments, storage integrations, and high-availability architectures. The role continuously monitors database performance, manages upgrades and patches, and ensures compliance with Epic and UCSF standards.

As a senior technical authority, this position leads database architecture planning, disaster recovery readiness, and performance optimization initiatives across UCSF's Epic infrastructure. The Senior ODBA collaborates closely with infrastructure, storage, network, and application teams to ensure the Epic platform operates at peak reliability and performance.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The annual salary range for this position is $113,800-242,800. Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications:

  • Bachelor's degree, or four years of experience in following fields: computer engineering, information systems or computer science.
  • Five or more years of Epic Operational Database Administration, InterSystems IRIS / Caché database administration, enterprise database or administration supporting Epic environments.
  • Demonstrated successful experience in information technology, platform services, or Epic systems.
  • Advanced knowledge of Epic operational database architecture including InterSystems IRIS/Caché platforms, database performance tuning, and Epic database utilities.
  • Proficient in troubleshooting and resolving technical issues related to Epic systems and associated hardware. Highly skilled in performing system updates, patches, and upgrades.
  • Proficient in Windows, Linux, and Unix operating systems, including command-line interfaces and system administration tasks.
  • Advanced knowledge of networking principles, including TCP/IP, DNS, DHCP, and VPN. Understanding of network security practices and protocols.
  • Extensive understanding with virtualization technologies such as IBM LPAR, VMware, Hyper-V, or similar platforms
  • Advanced knowledge of database administration concepts including storage architecture, database performance tuning, backup and recovery, and high-availability design for Epic environments.
  • Demonstrated knowledge of healthcare regulations (e.g., HIPAA) and best practices for data security and privacy. Understanding of security protocols and tools used to protect sensitive information.
  • Demonstrated ability to analyze system performance metrics and identify trends or potential issues.
  • Advanced written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders.
  • Demonstrated ability to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers.
  • Strong organizational skills and is able to balance competing priorities and support concurrent projects. Experience working in a project-based environment using leading project management practices including schedule management, status reporting, and communication of project risks and issues.
  • Demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity.
  • Extensive experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging.
  • Advanced ability to think creatively and propose innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment.

License/Certification

  • Certification (required): Epic Operational Database Administrator (ODBA)

About the Company

U

UCSF Medical Center