Senior Epic Analyst - Community Connect Iowa Billing

University of Iowa Health Care department of Health Care Information Systems is seeking a Senior Application Developer to provide technical leadership, direction, and technical support for the development, configuration, implementation and ongoing maintenance of Epic System software related to Epic Resolute Professional Billing and Epic Resolute Hospital Billing. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly.

This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

Position Responsibilities:

Analysis/Design

• Collaborate with subject matter experts to analyze workflows and develop application design.
• Research system solutions.
• Create functional/technical specifications for system build and complex integrated systems.
• Lead design and analysis.
• Develop technical design and procedures for new or revised applications.
• Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals.
• Demonstrate features to the user community and assess applicability, impact and value.

Implementation

• Configure and customize applications.
• Review the application build for efficiency, completeness, and correctness.
• Understand and adhere to Change Management policies and procedures.
• Understand and adhere to IT Security policies and procedures.

Support and Maintenance

• Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role.
• Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles.
• Resolve complex system problems through participation in 24 x 7 on-call rotations.
• Proposal software maintenance procedures.
• Evaluate system upgrades to identify new functionality.
• Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes.
• Lead staff in development and maintenance downtime workflows and procedures.
• Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences.

Project Management

• Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed.

Business Analysis

• Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality.
• Serves as the liaison for technical staff, users, vendors, and other stakeholders.
• Analyze, document, and recommend business process design in applicable areas.

Leadership/Staff Management/Financial Responsibility

• Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications.
• Assist in developing ideas for presentations to senior management. Build and foster relationships.
• Provide leadership in multiple areas of expertise.
• Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved.
• May provide administrative and/or functional supervision over assigned staff.

Additional Information:

• Pay Grade: 5B https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
• Salary: $68,678 to commensurate
• The University of Iowa offers a generous benefits package, including 24 days of paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits.
• Percent of Time: 100%
• Staff Type: Professional & Scientific
• Type of Position: Regular

Education Requirements

• Bachelor's degree in a related field or an equivalent combination of education and related application development/support experience
• Certification must be obtained within 30 days after the corresponding EPIC class ends. In cases where an employee cannot meet this timeframe, they should work with their supervisor to establish an approved plan for completion

Experience Requirements

• Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role
• Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related
• Experience working with application owners and/or vendors to define system requirements, integration requirements and understand business needs
• Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build
• Demonstrated knowledge of and experience with basic project management
• Ability to communicate effectively both verbally and in writing with technical and non-technical staff
• Professional job-related experience fostering or promoting a welcoming and respectful work/academic environment.

Desired Qualifications

• Experience supporting an EHR in an ambulatory or hospital setting
• Experience with any of the following workflows: Clinic or hospital billing, Clinic or hospital coding, electronic claims submissions, electronic remittance posting, and denials.
• Epic certification/accreditation related but not limited to the following: Resolute Hospital Billing Administration including Single Billing Office, Resolute Professional Billing Administration including Single Billing Office, HIM Hospital Coding, Resolute Professional Billing Claims Administration, Resolute Professional Billing Electronic Remittance, Resolute Hospital Billing Claims Administration, Resolute Hospital Billing Electronic Remittance, and Charge Router
• Demonstrated ability using tools for customizing vendor application software
• Demonstrated knowledge of integrated system software solutions
• Experience collaborating with technical and non-technical staff on system implementation projects
• Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration
• Proven ability to write application test scripts

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Jennifer Baumert at Jennifer-Baumert@uiowa.edu.

Additional Information

• Classification Title: Senior Application Developer
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Remote within Iowa

Compensation

• Pay Level: 5B
• Starting Salary Minimum: 68,678

Contact Information

• Organization: Healthcare
• Contact Name: Jennifer Baumert
• Contact Email: jennifer-baumert@uiowa.edu