Senior Enterprise Call Center Account Manager

MCI

Las Cruces, NM

JOB DETAILS
SKILLS
Business Process Outsourcing, Call Center Management, Communication Skills, Customer Relations, Problem Solving Skills, Process Improvement, Sales Management, Service Delivery, Strategic Planning
LOCATION
Las Cruces, NM
POSTED
Today

MCI is seeking an experienced Call Center Client Account Manager III in Las Cruces, NM. This senior-level position involves overseeing client relationships and service delivery in complex business process outsourcing accounts.The successful candidate will manage strategic planning and client interactions while ensuring exceptional service delivery and process improvements. Strong communication and problem-solving skills are essential, along with a minimum of 10 years of relevant experience.#J-18808-Ljbffr

About the Company

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MCI