POSITION DESCRIPTION/RESPONSIBILITIES Assist the Supervisor to direct the activities of the Enrollment Unit, assuring eligibility and other insurance requirements are met according to health plans policies and procedures and all contractual/regulatory requirements. Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) related policies in regard to all aspects of operations within Member Services. EDUCATION/EXPERIENCE Minimum of two years college level work in business, health care administration or related work is required. Enrollment and billing experience preferred, health care resolving experience helpful but not required. Minimum of 1-year supervisory experience in a health maintenance setting preferred.