Senior Engineer, Customer Quality Engineering

Job Title: Senior Engineer, Customer Quality EngineeringEntegris is currently seeking an onsite Senior Engineer, Quality Engineering to join our Technical, Quality Engineering family at our San Luis Obispo, California location.As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will work in a highly dynamic, cross‑functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners. This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities.What You'll DoLead cross‑functional teams to fix engineering and business problems utilizing 8D problem‑solving methodology and implement robust corrective/preventive actions (CAPAs).Champion escalation management efforts, coordinating between stakeholders and applying project‑management techniques to align company capabilities with customer requirements.Develop and maintain quality dashboards/reports and non‑conformance tracking systems.Support customer‑facing activities such as quality reviews, audits, scorecard reviews and ensure stable product performance through effective customer engagement.Perform trend analysis of defects as a data‑driven, hands‑on engineer to enhance our risk‑based thinking culture.Support NPI readiness reviews for quality requirements such as control plans, V&Qs and design/process/change FMEAs.Support plan initiatives related to audits, safety & continuous improvements, process control systems, metrology/instrumentation, and change‑management activities including PCN reporting and approvals.Demonstrate willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals.Lead and advance the Entegris Way quality mindset in accordance with defined policies and procedures, influencing without direct authority.Exhibit excellence in planning, execution, discipline, learning, leadership and teamwork (exemplify Entegris PACE values).Travel as needed to support training, global operations and customer engagements.Any other duties as assigned.What We SeekBachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field.4–6 years of professional work experience in a related engineering discipline, ideally in Quality Assurance Engineering.Proven, in‑depth experience applying root‑cause analysis techniques and driving effective CAPA implementation through verification.Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards) and statistical quality control (SQC) tools and methods.Understanding of quality systems, product lifecycle management, and manufacturing processes.Competent Microsoft Office and ERP systems skills (SAP strongly desired) and at least familiarity with data‑visualization skills (Power BI strongly desired).Excellent analytical, organizational and verbal & written communication skills.Six Sigma Green Belt or equivalent.Highly self‑motivated and proficient in speaking, reading, writing and/or understanding English.Outstanding Candidates Will HaveMaster's degree in Engineering, Quality Management, or a related technical field.Certifications such as ASQ CQE/CSSBB/CQIA.Semiconductor industry work experience in areas of quality, process, equipment or materials.Proven work experience in customer‑facing quality roles and/or successfully leading customer quality related initiatives.What We OfferCompensation: $90,000 – $115,000 per year (actual pay dependent on overall skills for the role).Generous 401(k) plan with an impressive employer match.Excellent health, dental and vision insurance packages to fit your needs.Flexible work schedule and 11 paid holidays a year.Paid time off (PTO) policy that empowers you to take the time you need to recharge.Education assistance to support your learning journey.Values‑driven culture with colleagues that rally around People, Accountability, Creativity and Excellence.Entegris does not provide immigration‑related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.#J-18808-Ljbffr