Senior Energy Liability Claims Consultant

Lockton Inc

Birmingham, AL

JOB DETAILS
SKILLS
Analysis Skills, Brokerage, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Decision Support, Energy Consulting, Forensic Accounting, Improvement Metrics, Insurance, Leadership, Legal, Mentoring, Multitasking, Organizational Skills, Performance Management, Performance Metrics, Property and Casualty Insurance, Regulatory Compliance, Relationship Management, Sales Management, Sales Presentation, Service Delivery, Strategic Planning, Team Player, Technical Support, Thought Leadership, Time Management, Willing to Travel, Worker's Compensation
LOCATION
Birmingham, AL
POSTED
30+ days ago

Client and Claim Advocacy

  • Lead the resolution of complex claims by serving as the primary liaison between clients, carriers, TPAs, and specialized vendors.
  • Advocate for clients throughout the claim lifecycle, ensuring timely communication, accurate reserving, and effective claim strategies.
  • Prepare clear, concise claim narratives and present updates to client leadership in both individual and group settings.
  • Provide expert guidance on claim program goals, performance metrics, and improvement opportunities.

Technical Expertise

  • Demonstrate deep knowledge of property and casualty insurance coverage, including Workers Compensation, Liability, Excess.
  • Analyze coverage and legal issues to influence claim outcomes and support client decision-making.
  • Evaluate the accuracy of carrier and TPA reserving practices and recommend adjustments when appropriate.
  • Maintain strong technical proficiency in energy-related insurance policies and all components of property and casualty claims.

Relationship Management

  • Build and maintain trusted relationships with clients, carriers, TPAs, attorneys, forensic accountants, engineers, and other partners.
  • Represent the brokerage with professionalism in all interactions, including client meetings, presentations, and industry events.
  • Support client retention and new business efforts through effective communication, thought leadership, and exceptional service delivery.

Leadership & Collaboration

  • Mentor and provide technical support to other claims team members.
  • Contribute to departmental planning, long-range initiatives, and special projects.
  • Participate in team meetings, training sessions, and professional development activities.
  • Promote a collaborative, service-driven culture aligned with the brokerage's values.

Operational Excellence

  • Ensure all parties remain informed of critical claim developments and action items.
  • Manage multiple priorities and deadlines with strong organizational and time-management skills.
  • Maintain confidentiality and adhere to all ethical and compliance standards.
  • Travel as needed to client, carrier, vendor, or internal meetings.

About the Company

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Lockton Inc