Artificial Intelligence (AI), Business Strategy, Calibration, Case Management, Continuous Improvement, Corrective Action, Data Analysis, Documentation Review, Employee Relations, Human Resources, International Operations, Leadership, Legal, Organizational Culture, Performance Management, Philosophy, Policy Development, Problem Solving Skills, Procedure Development, Process Improvement, Reporting Dashboards, Risk, Risk Analysis, Risk Management, Scalable System Development, Standard Operating Procedures (SOP), Storytelling, Trend Analysis
LOCATION
Newark, NJ
POSTED
17 days ago
At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THE ROLE
Audible's People & Places team is seeking a Senior Employee Relations (ER) & Performance Partner who will serve as a trusted advisor to senior leaders, HR Business Partners, Legal, and employees across the global organization on workplace concerns, ER matters, performance management, and organizational risk. This role owns two interconnected functions: (1) conducting impartial workplace investigations and building scalable ER frameworks, and (2) overseeing and enhancing the company's performance management philosophy and processes. This role leverages data, analytics, and trend analysis to proactively identify emerging risks, strengthen a culture of high performance and accountability, and reduce legal, compliance, and employee experience risks.
The ideal candidate brings deep employee relations expertise and a strong point of view on what effective performance management looks like in a high-standards culture. They combine rigorous investigative capabilities with a strategic mindset - leveraging ER and performance data, workforce trends, and organizational insights to influence leadership decision-making and drive continuous improvement across the employee experience. This role reports to the Global Head of Employee Relations & Rest of World HRBP leader, within a larger HRBP, ER, and Executive Talent team.
As an Senior Employee Relations & Performance Partner you will…
Conduct prompt, thorough, and impartial ER investigations into complex workplace matters
Define and evolve the company's global ER framework, policies, and standard operating procedures - establishing best-in-class approaches in areas where precedent may not yet exist
Plan and execute investigation strategies, including witness interviews, document reviews, evidence collection, credibility assessments, and investigative findings
Advise and influence senior leaders across the organization on complex ER matters, investigation outcomes, corrective actions, and broader organizational risk mitigation strategies
Oversee and continuously enhance the company's performance management framework, ensuring alignment with organizational culture, values, and high-performance standards
Serve as a trusted advisor to senior leadership and HRBPs on performance-related matters, including performance improvement processes, calibration practices, and difficult performance conversations
Partner with Amazon ER on shared frameworks and enterprise-wide ER initiatives to ensure appropriate alignment and consistency
Monitor and analyze ER data across global operations
Leverage AI tools and technology to enhance case management efficiency, streamline investigative workflows, and generate data-driven insights that inform ER and performance strategy
Develop dashboards, reports, and insights across ER and performance management that inform executive-level decision-making and drive strategic priorities
Design and implement proactive employee relations initiatives that shape organizational culture, inform leadership practices, and reduce enterprise-wide risk
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word.