Administrative Skills, Brokerage, Communication Skills, Compensation and Benefits, Consulting, Cost Control, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Detail Oriented, Employee Benefits, Leadership, Management Consulting, Mentoring, Needs Assessment, Organizational Skills, Problem Solving Skills, Relationship Management, Sales Management, Strategic Planning, Team Lead/Manager, Team Player
A leading benefits consulting and insurance organization is seeking a Senior Employee Benefits Account Manager to manage key client relationships, lead strategic service initiatives, and serve as a trusted advisor to employers on their employee benefits programs. This role is ideal for a seasoned benefits professional who enjoys building client partnerships, navigating complex benefit strategies, and delivering exceptional service.
Prior employee benefits brokerage or benefits administration experience is required.
The Job:
- Manage and maintain a book of employee benefits clients, serving as their primary point of contact.
- Partner with Benefits Consultants and Client Executives throughout the renewal and strategic planning process.
- Lead client service initiatives, resolve complex issues, and ensure a high level of client satisfaction.
- Conduct needs analysis, strategy discussions, and client meetings.
- Advise clients on health, ancillary, and voluntary benefit programs.
- Identify opportunities to improve benefit offerings while helping clients manage costs.
- Build strong relationships through proactive communication and ongoing consultative support.
- Mentor and provide leadership within the service team while coordinating key deliverables.
The Company:
- Industry Leader: Join one of the nation's leading employee benefits and insurance consulting organizations.
- Client-Centered Culture: Work with employers to create meaningful benefits programs that support employees and their families.
- Collaborative Environment: Partner with experienced consultants, account managers, and service professionals dedicated to delivering exceptional results.
- Growth & Development: Access ongoing professional development, advanced resources, and opportunities for long-term career growth.
- Comprehensive Benefits: Competitive benefits package including health, retirement, paid time off, wellness resources, and professional development programs.
What We're Looking For:
- 5+ years of employee benefits account management or consulting experience.
- Experience working within a brokerage, consulting firm, or benefits administration environment.
- Current Life & Health License.
- Strong knowledge of medical, dental, vision, disability, and ancillary benefits products.
- Excellent communication, organizational, and relationship management skills.
- Ability to manage complex client relationships and provide strategic guidance.
- Leadership mindset with strong attention to detail and client service excellence.
If you're interested, please apply. MGA would be happy to have a quick call to learn more about your background and share the details about this opportunity.
M
Martin Grant Associates, Inc.