Duties and Responsibilities
Strategic Leadership:
Leads the technical engineering vision for systems, storage, networking, and end-user computing within a hybrid cloud architecture (AWS, Nutanix, and on-prem).
Partners with the Cloud Center of Excellence (CCoE), Enterprise Architecture, and Security teams to design scalable, compliant, and automated infrastructure services.
Translates enterprise strategy into actionable engineering roadmaps, ensuring alignment with WellSpan's 2030 strategic plan and digital transformation goals.
Builds and sustains a culture of reliability, automation, and continuous improvement.
Operational Excellence:
Ensures consistent delivery of high-availability infrastructure services supporting Epic, clinical, and business systems.
Drives modernization of infrastructure platforms through automation, infrastructure-as-code (IaC), and software-defined networking/storage.
Establishes key performance indicators (KPIs) for uptime, performance, and service quality; implement continuous monitoring and observability practices.
Partners with IT Operations, SRE, and Cloud Operations to ensure smooth transitions from engineering to production environments.
Team Leadership:
Leads, mentors, and develops a multi-disciplinary engineering organization, including managers and technical leads across systems, storage, network, and EUC disciplines.
Recruits, develops, and retains top engineering talent. Fosters professional growth and innovation.
Promotes collaboration, diversity of thought, and a shared sense of mission in supporting patient care through technology.
Governance and Financial Stewardship:
Manages engineering budgets, vendor contracts, and licensing for core platforms (VMware/Nutanix, AWS, Cisco, NetApp, Microsoft, etc.).
Partners with Procurement and Legal to negotiate agreements and ensure fiscal responsibility.
Ensures compliance with regulatory standards (HIPAA, NIST, SOC 2) and organizational security policies.