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Senior Director, Software Engineering

Visa Usa Inc

Bellevue, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Amazon Web Services (AWS), Application Programming Interface (API), Architectural Services, Artificial Intelligence (AI), Automation, Automation Systems, Best Practices, Business Administration, Business Plan, Business Solutions, Business Support, Caching, Career Counseling, Cloud Applications, Cloud Computing, Coaching, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Cryptography, Customer Relations, Customer Support/Service, CyberSource, DevOps, Distributed Applications, Distributed Computing, Docker, Ecosystems, Emerging Technology, Engineering Management, Establish Priorities, GCP (Good Clinical Practices), Go Programming Language (Golang), Government, High Availability, Incident Management, Industry/Trade Analysis, Internet Security, Java, Leadership, Legal, Mentoring, Metrics, Microsoft Windows Azure, MongoDB, Multiplatform/Cross-Platform, Office Equipment, Performance Metrics, Physical Demands, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Improvement, Product Development, Product Management, Productivity Management, Proof of Concept, Quality Assurance Methodology, Quality Management, Redis, Regulatory Compliance, Regulatory Requirements, Set Goals, Small Business, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Software Testing, Strategic Planning, Team Lead/Manager, Team Player, Technical Leadership, Technical Strategy, Test Harness, Transaction Processing/Management, Willing to Travel, Writing Skills
LOCATION
Bellevue, WA
POSTED
30+ days ago
Company Description
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.
Job Description
The Value-Added Services Product Development (VAS PD) team drives the diversification of our revenue with products that differentiate Visa network and deliver valuable solutions across other networks. The Acceptance organization in VAS enables secure, seamless payment acceptance for merchants and partners worldwide, supporting Visa's mission to expand digital commerce and deliver value-added services across the payments ecosystem. Authorize.net, part of Acceptance, provides secure payment solutions tailored for small and medium businesses (SMBs).

This Senior Director position in the Authorize.net development team will be responsible for leading the technology strategy, solution, and execution of initiatives that support our business objectives.This role focuses on reimagining Authorize.net and enabling its global expansion.

A key aspect of this role is close partnership with Product Management to drive adoption of Generative AI and Agentic AI, accelerating agility, developer productivity, and innovation across the platform.

Essential Functions

Lead and scale multiple global development teams comprising engineers, managers, and leaders across levels and geographies.

Define and drive overall technical strategy and architecture, ensuring alignment with business goals while accelerating innovation and time to market.

Drive adoption of Generative AI and Agentic AI to materially improve developer productivity and enable innovative business solutions.

Deliver complex, highly interdependent products by collaborating across Product, Operations & Infrastructure, CyberSecurity, Client Support, and other Product Development teams.

Establish a strong culture of engineering excellence, including quality, security, performance, scalability, availability, and resilience.

Partner with product owners to define strategy, roadmaps, and execution plans aligned with business outcomes.

Oversee prioritization, delivery, and ongoing maintenance of multiple platforms and services, including incident, change, and problem management.

Hire, retain, and develop high-performing, diverse global engineering teams, with a strong emphasis on mentorship, coaching, and career growth.

Provide hands-on technology leadership by contributing to architecture, critical code paths, automation tools, and proof-of-concepts as needed.

Establish and promote best practices across the software development lifecycle, including CI/CD automation, DevOps, testing, deployment, and operational excellence.

Oversee cloud-first application development on AWS, Azure, or GCP, ensuring solutions are secure, resilient, scalable, and cost-effective.

Communicate technical strategy and solutions effectively to diverse stakeholders, including executives and business leaders.

Lead with a strong client-focused mindset while adhering to Visa's Leadership Principles of collaboration, ownership, and execution excellence.

Lead multiple development teams made up of full-time employees and contractors of various levels from junior engineers to directors.

Lead the adoption of Generative AI and Agentic AI to boost developer productivity by 10X, leveraging these technologies to build innovative business solutions and products.

Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams. Collaborate with Product Office, Operations & Infrastructure, CyberSecurity, Client Support and other Product Development teams in developing complete solutions.

Build a culture of engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.

Partner with product owners in developing a strategy and roadmap that align with business goals.

Define and drive the overall technical strategy and architecture, ensuring alignment with business goals while accelerating innovation and time to market.

Influence adoption of best engineering practices, automations of software development, testing and deployment processes.

Manage the prioritization and delivery of enhancements and ongoing maintenance activities for multiple services.

Be responsible for the incident management, change, and problem management.

Hire, retain and grow high-performing and diverse global engineering teams.

Invest in the career development of your employees with a strong focus on mentorship and training.

Lead with a strong client focus mindset across organizations.

Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.

Architect, design, and code highly scalable, reliable, and secure distributed systems and transaction processing platforms.

Establish and promote best practices for software development, including CI/CD automation and DevOps, to improve efficiency and quality across the SSDLC.

Oversee cloud first application development and optimization on AWS, Azure, or GCP to ensure solutions are resilient, scalable, cost-effective, and secure.

Actively contribute to critical projects by developing key modules, core frameworks, automation tools, and proof-of-concepts to validate emerging ideas and technologies.

Provide technology leadership and motivate high-performing engineering teams, setting clear priorities to achieve product and technology KPIs.

Collaborate cross-functionally with security, privacy, governance, and business partners to deliver compliant, scalable, and reliable solutions that meet all non-functional requirements.

Communicate technical strategy and engineering solutions effectively to diverse stakeholders, including executives and business units.

Mentor and coach senior engineers and engineering managers, fostering a culture of collaboration and continuous learning through brown bags, tech talks, and one-on-one sessions.

Implement rigorous application development, testing, deployment, and monitoring practices to uphold architectural excellence and reliability standards.

Adhere to Visa's Leadership Principles by promoting collaboration, acting as owner, and executing with excellence.

This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications:
12+ years of relevant work experience and a Bachelors degree, OR 15+ years of relevant work experience

Preferred Qualifications:
15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
16 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 10+ years of experience.
Proven experience managing software development teams delivering highly available enterprise level, distributed applications utilizing technologies such as Java, Golang, Spark, etc.
Outstanding verbal, written, presentation, facilitation, and interaction skills, along with effective communication (both written and verbal) skills and the ability to present complex ideas in a clear, concise way.
Proven track record of coordinating multiple product and technical teams by removing roadblocks and solving complex problems collaboratively.
Strong at technical goal setting for a project with actionable success metrics.
Security Expertise: Strong understanding of API security, data encryption, and
Hardware Security Modules (HSMs). Experience in building secure
applications and implementing security-first practices.
Database Skills: Proficiency in SQL and NoSQL databases (e.g., MSSQL,
MongoDB). Experience with distributed caching technologies like Redis.
Generative AI & Agentic AI: Experience leveraging Generative AI and Agentic AI to drive productivity improvements and product innovation. Familiarity with integrating AI solutions into existing platforms.
Cloud & DevOps: Hands-on experience with AWS, Azure, or GCP. Strong
understanding of DevOps practices, CI/CD pipelines, containerization (Docker),
and orchestration tools (Kubernetes).
SSDLC Automation: Demonstrated ability to automate SSDLC phases to
improve efficiency and quality. Experience with automated testing frameworks,
code quality tools, and delivery pipelines.
Architectural Leadership: Deep understanding of architectural patterns and best practices. Ability to balance short-term and long-term technological decisions aligned with business goals. Experience in designing and maintaining highly available (99.999%), reliable, active-active critical systems.
Hands-On Attitude: Willingness to contribute directly to codebases and develop
to validate new ideas and integrate beneficial emerging technologies.
Leadership & Communication: Ability to lead and mentor engineering teams, fostering a collaborative environment.
Familiarity with compliance and regulatory requirements in the payments industry is a plus. Passion for staying current with industry trends and emerging technologies.
Familiarity with Visa, CyberSource, Authorize.net technologies is a plus.
Additional Information
Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 206,100.00 to 360,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is an Equal Opportunity Employer

About the Company

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Visa Usa Inc