Job Description - Senior Director, Revenue Cycle - Patient Financial Services (262002648)
Job Description
Senior Director, Revenue Cycle - Patient Financial Services - 262002648
Description
This Senior Director position is in La Jolla and requires residence in San Diego County.
Eligible to participate in the Director Incentive Plan.
Elevate your career with Scripps Health, where Compassion Meets Excellence.
Invest, Empower & Belong. At Scripps Health, your potential is limitless. We''re more than a healthcare provider, at Scripps you will join a community where your views, beliefs and values are celebrated. Grow through industry-leading development programs and empower yourself to deliver innovative care. Be a part of an extraordinary team, impacting health in beautiful San Diego.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
At Scripps Health, your ambition is empowered, and your abilities are appreciated:
Join a nationally recognized revenue cycle team that has achieved Kodiak Top Performer status for three consecutive years. This leader will have the opportunity to lead high-performing teams, drive strategic transformation, and shape the future of Patient Financial Services.
The Senior Director, Revenue Cycle provides strategic and operational leadership for revenue cycle functions across Scripps Health, driving enterprise-wide initiatives that enhance financial performance, improve the patient financial experience, and support organizational growth. This executive leader is responsible for developing and implementing system-wide policies, procedures, and best practices that promote standardization, reduce variation, improve operational efficiency, and ensure regulatory compliance.
Serving as a key partner to hospital, physician, finance, operations, clinical, and information services leaders, the Senior Director collaborates across the health system to align revenue cycle strategies with organizational priorities. The role oversees revenue cycle operations, billing, and reimbursement activities for all five acute care hospitals and Scripps Physician Services, ensuring effective management of the revenue continuum from patient access through final payment resolution.
This leader champions the adoption of point-of-service (POS) technologies, analytics, and performance measurement tools that improve upfront financial clearance, patient engagement, and revenue capture. They will lead efforts to optimize centralized business office operations, streamline workflows, reduce denials, minimize billing errors, improve collections, and lower administrative costs while maintaining a high level of service for patients and providers.
As a key stakeholder in enterprise technology initiatives, the Senior Director partners closely with Information Services and operational leaders in the design, implementation, optimization, and ongoing support of core revenue cycle systems. This includes leveraging automation, analytics, artificial intelligence, and emerging technologies to improve operational performance, strengthen reporting capabilities, and enhance decision-making across the organization.
#LI-JS1
Qualifications
Required Education/Experience/Specialized Skills:
Preferred Education/Experience/Specialized Skills/Certification:
Masters in Business, Healthcare Administration, and Finance preferred. Master''s degree in Healthcare Administration (MHA), Business Administration (MBA), Finance, or related field preferred.
HFMA Certified Patient Accounting Manager (CPAM), Certified Healthcare Financial Professional (CHFP), HFMA Fellow (FHFMA), or equivalent healthcare revenue cycle certification preferred.
Demonstrated success leading large-scale Patient Financial Services operations within a complex, multi-hospital integrated health system.
Proven track record driving measurable improvements in key revenue cycle performance including accounts receivable, cash collections, denial rates, underpayments, bad debt, and labor productivity.
Experience evaluating, implementing, and optimizing revenue cycle technologies, automation, AI, and Epic revenue cycle applications to drive efficiency and financial performance.
Experience managing outsourced and vendor-supported revenue cycle functions, including performance governance, service level management, and operational integration.
Strong knowledge of Medicare, Medi-Cal, and commercial payer reimbursement methodologies, regulations, and emerging industry trends.
Exceptional analytical, communication, and executive presentation skills with the ability to translate complex operational and financial data into actionable business strategy.
Experience leading or partnering with global business services, or hybrid workforce models preferred.
Progressive leadership experience including direct oversight of both hospital and professional fee financial services, accounts receivable , billing, collections, denial management, and vendor performance.
Job
: Business Office
Primary Location
: Central San Diego County-SAN DIEGO-SCRIPPS CORPORATE OFFICES
Work Locations
:
SCRIPPS CORPORATE OFFICES
4555 EXECUTIVE DR
SAN DIEGO 92121
Organization
: Scripps Health Corp
Job Posting
: Jun 12, 2026, 2:26:12 AM
Benefit Status: FT - FULL-TIME WITH BENEFITS
Minimum Rate (USD)
: 84.15 -
Maximum Rate (USD)
: 122.01
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
At Scripps, we're interested in people who are interested in new possibilities. People who can handle the small stuff without losing sight of the big picture. Who build bridges, not walls, knowing we can do more together than we can alone.
Here, you'll be part of a team that delivers outstanding healthcare in a supportive, respectful environment that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates.
So if you're open to change, go ahead and open the door to possibilities.
There is no better time than now to join the Scripps Health team. Our dedication to providing a superior workplace has earned us numerous accolades, including one of the "100 Best Companies to Work For" by FORTUNE Magazine, among the "Best Employers for Workers Over age 50" by AARP, and listed among the "100 Best Employers" by Working Mother Magazine among others. We realize that our employees are our most valuable asset, so we have created a culture that offers unlimited opportunities for growth and career satisfaction.
Our history of medical excellence and community-based care spans more than 80 years. We credit our tradition of health care excellence to the dedicated individuals who make up the Scripps team. World-renowned for diagnosis, treatment and management of disease, Scripps is at the forefront of medical innovation, clinical research and technology.
We're proud of the range and quality of the benefits we offer to our employees, from massage therapy and our Scripps Wellness Program to tuition reimbursement, growth opportunities and work/life resources. There's a lot more to our benefits than your typical plan.