Senior Director / Regional Chief Nursing Officer

Community Health Systems Inc

Franklin, TN

JOB DETAILS
SKILLS
Clinical Data, Communication Skills, Documentation, Establish Priorities, Executive Assistant Skills , Healthcare, Healthcare Administration, Hospital, Improvement Metrics, Industry Standards, Interpersonal Skills, Leadership, Maintain Compliance, Matrix Management, Medical Record System, Multitasking, Nursing, Nursing Administration, Nursing Credentials, Nursing Informatics, Nursing Management, Onboarding, Operational Audit, Operational Strategy, Operational Support, Organizational Skills, Patient Care, Patient Safety, Performance Management, Performance Metrics, Process Improvement, Project/Program Management, Quality Metrics, Registered Nurse (RN), Regulations, Regulatory Compliance, Regulatory Requirements, Safety Compliance, Safety Standards, Safety/Work Safety, Scorecarding, Team Player, Trend Analysis, Willing to Travel
LOCATION
Franklin, TN
POSTED
4 days ago

Job Summary

The Senior Director/Regional Chief Nursing Officer provides strategic leadership and operational oversight for nursing services across CHS corporate and affiliate locations. This role supports the Senior Vice President/Corporate CNE by driving performance improvement initiatives, advancing nursing processes, and managing performance metrics. The Senior Director collaborates with corporate, regional, and hospital leaders to implement nursing strategies, ensure compliance with regulatory standards, and enhance patient care delivery. This position requires travel to CHS-affiliated locations.

Essential Functions

  • Implements nursing initiatives to enhance patient care delivery, align with organizational goals, and improve nursing performance metrics.
  • Collaborates with corporate and regional leaders to evaluate staffing and productivity, recommending and implementing adjustments as needed.
  • Analyzes operational and clinical data to identify trends and variances, providing actionable insights to drive improvements.
  • Oversees the development, deployment, and evaluation of nursing onboarding, orientation, and competency programs.
  • Leads efforts to improve metrics related to capacity optimization, throughput, OB services, and surgical performance.
  • Partners with Nursing Informatics to implement technology-enabled solutions, such as virtual nursing services, enhanced EHR documentation, and optimized nursing workflows.
  • Works closely with HR to ensure successful onboarding and competency evaluation for senior nursing leaders (e.g., CNOs, ACNOs) and nurse directors.
  • Collaborates with Patient Safety, Nursing Regulatory, and Quality teams to ensure compliance with safety standards, regulatory requirements, and evidence-based practices.
  • Supports the development and execution of nursing-related scorecards, ensuring alignment with safety and quality metrics.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • Bachelor's Degree in Nursing required
  • Master's Degree in Nursing or Healthcare Administration preferred
  • 7-9 years of nursing operations with progressive nursing leadership experience required
  • 2-4 years of previous CNO experience required

Knowledge, Skills, and Abilities

  • Demonstrates critical thinking and organizational skills, with the ability to plan, prioritize, and manage multiple competing projects and initiatives simultaneously.
  • Exhibits excellent interpersonal and leadership skills, fostering confidence, collaboration, and teamwork in a highly matrixed organization.
  • Possesses strong knowledge of tools, systems, and evidence-based practices utilized to support nursing operations and enhance outcomes.
  • Operates effectively as a collaborative team player, ensuring successful navigation within a complex organizational structure.
  • Communicates effectively with diverse stakeholders, including clinical staff, executives, and external partners.
  • Demonstrates expertise in nursing operations, regulatory requirements, and healthcare industry standards.
  • Adapts quickly to evolving priorities and challenges, maintaining a focus on achieving organizational objectives.

Licenses and Certifications

  • RN - Registered Nurse - State Licensure and/or Compact State Licensure required
  • CENP - Certified in Executive Nursing Practice preferred or
  • NE-BC - Nurse Executive preferred

About the Company

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Community Health Systems Inc

Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).

As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1985
WEBSITE
http://www.chs.net/