Senior Director of Operations

Circadia Health

  • Los Angeles, California
  • 30+ days ago

    Highlights

    Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical-grade accuracy Predictive analytics & agentic AI workflows that detect 85% of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care-coordination, billing, and compliance systems Today our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. This leader will own SNF revenue performance end-to-end: clinical operations, deployment velocity, margin optimization, workforce planning, RCM alignment, expansion strategy, and enterprise customer success.

    Numbers & Facts

    LocationLos Angeles, California
    Websitehttps://circadia.health

    Description

    About Circadia Health
    Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:
    Contactless sensing that monitors respiration and motion with medical-grade accuracy
    Predictive analytics & agentic AI workflows that detect 85% of preventable rehospitalizations ~11 days in advance
    Enterprise integrations that embed insights directly into EHR, care-coordination, billing, and compliance systems
    Today our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
    $250,000 - $350,000 a year
     
    Why This Role Exists
    Circadia is scaling from ~$20M ARR toward $100M+ ARR across Skilled Nursing Facilities nationwide.
    To do this, we need a revenue-minded operator with full P&L accountability—someone who can turn growth targets into operational reality. This leader will own SNF revenue performance end-to-end: clinical operations, deployment velocity, margin optimization, workforce planning, RCM alignment, expansion strategy, and enterprise customer success. This is not a back-office operations role. This is a scale-the-business role.
     
    What You’ll Do
    Own the SNF P&L
    Hold full accountability for revenue growth, contribution margin, labor efficiency, deployment velocity, and customer retention across the Skilled Nursing vertical.
    Scale Revenue from $20M $100M ARR
    Translate strategic growth goals into quarterly operating plans. Drive expansion within existing accounts and execute new-market launches with precision.
    Drive Margin Expansion
    Optimize staffing models, deployment workflows, clinical productivity, and cost structure to improve gross margin while preserving clinical quality.
    Operationalize Growth
    Build repeatable playbooks for onboarding new SNF facilities, accelerating time-to-live, and increasing Average Daily Census (ADC) per site.
    Partner Cross-Functionally
    Work closely with Sales, Clinical Ops, Product, Finance, and RCM to ensure seamless execution from contract signature to full revenue realization.
    Elevate Customer Outcomes
    Ensure measurable ROI for SNF partners—reducing rehospitalizations, improving care coordination, and driving operational efficiency.
    Build & Lead High-Performance Teams
    Recruit, mentor, and scale regional operators and field leaders. Develop performance dashboards, accountability rhythms, and succession pipelines.
    Drive Data-Backed Decisions
    Own KPI dashboards across ARR, deployment time, ADC growth, readmission reduction, labor ratios, and retention. Turn insights into decisive action.
    Standardize & Systematize
    Develop SOPs, staffing frameworks, implementation models, and operational scorecards that allow us to scale nationally without chaos.
    Be the Executive Operator in the Field
    Travel to SNF markets, meet executive partners, unblock operational issues, and represent Circadia at the highest levels.
     
    What “Great” Looks Like (Example Profile)
    Oversaw $100M+ in multi-state healthcare revenue with full P&L ownership
    Led 300–500+ person teams including clinicians and operators
    Improved revenue per site by expanding service lines and increasing utilization
    Reduced labor costs 5–10% through standardized staffing models
    Built enterprise partnerships with major health systems or post-acute operators
    Executed multi-site rollouts and M&A integrations
    Implemented AI or technology-enabled workflow improvements at scale
    Reduced leadership turnover and built strong internal promotion pipelines
     
    Must-Have Qualifications
    8–15+ years in healthcare operations with direct P&L ownership
    Proven experience managing $50M+ business lines with multi-site scale
    Deep familiarity with Skilled Nursing Facility operations and reimbursement dynamics
    Strong financial fluency: margin management, forecasting, budgeting, ROI modeling
    Demonstrated ability to scale revenue 3–5x within a business unit
    Experience leading large, cross-functional teams across multiple states
    Comfort operating in high-growth, ambiguous environments
    Willing to travel nationally (~25–40%)
     
    Nice-to-Haves
    Experience in value-based care or risk-bearing models
    Background in post-acute technology, RPM, or AI-enabled services
    Experience integrating acquisitions or launching new geographic markets
    MBA or advanced business training
     
    You’ll Thrive Here If…
    You think in revenue, margin, and velocity
    You are allergic to inefficiency
    You can zoom out strategically and zoom in operationally
    You bring intensity, accountability, and calm execution under pressure
    You care deeply about scaling impact in senior care
     
    Compensation & Equity
    $250,000 - $350,000 + bonus + meaningful employee stock options
     
    Benefits
    100% company-paid medical, dental, and vision
    401(k) with match
    Generous PTO
    Executive coaching & leadership development support
    Company-paid annual retreat
    Hybrid Los Angeles + national travel
    Ready to Scale a $20M Vertical into a $100M Engine?
     
    Send your résumé and a short note describing:
    The largest P&L you’ve owned
    A time you scaled revenue 3–5x
    A margin improvement initiative you personally drove
     
    We read every application.
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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