Senior Director of Infrastructure

Company Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia and is led by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City, aiming to increase the effectiveness of the IT infrastructure and make services advanced, optimized, and responsive to the needs of residents, businesses, and visitors. OIT's responsibilities include:

• Identifying the most effective approaches for new IT directions throughout the city government.
• Improving the value of the city's technology assets and the return on technology investments.
• Ensuring data security continuity.
• Ensure reliability and availability of City systems and services.
• Planning for continued operations in case of IT or communications service disruptions.
• Supporting accountable, efficient, and effective government across all city departments, boards, commissions, and agencies.

Job Description

The Senior Director of Infrastructure reports to the Chief Technology Officer and is responsible for leading the enterprise and solution architecture functions. This role ensures that architectural roadmaps align with business strategies and enterprise transformation activities. The Senior Director manages a team of enterprise and solution architects and works with senior leadership to develop and execute organizational strategy, support enterprise change, and optimize technology investments.

Principal Responsibilities:

• Architecture:

• Establish and enforce architectural principles, standards, and governance to ensure consistency and interoperability across the enterprise.

• Take a holistic view of the organization, considering how different projects and systems interact and contribute to the overall architecture.

• Create and maintain comprehensive enterprise architecture models, encompassing business, data, application, and technology domains.

• Develop and maintain technology roadmaps to guide the evolution of the IT landscape to meet future business requirements.

• Evaluate and recommend technologies and oversee their integration into the overall enterprise architecture.

• Consider factors such as reliability, scalability, flexibility, and security in architecture decisions to ensure the long-term success of the City.

• Infrastructure:

• Oversee daily activities of the Enterprise & Solution Architects and related staff.

• Provide direction and supervision to a cloud support team.

• Direct the day-to-day operations for areas within their purview, including creating and managing strategies, plans, policies, and procedures.

• Evaluate new technologies and tools to determine their suitability for integration into the product and enterprise-wide architecture.

• Identify and mitigate potential risks related to technology solutions, ensuring security, compliance, and scalability.

• Manage risks associated with technology decisions, considering factors like compliance, security, and long-term sustainability.

• Collaborate with IT Security & Governance to ensure compliance and approved pathways to production for all domain initiatives.

• Platform Engineering:

• Manage project budgets, timelines, and resources while maintaining a high level of quality in deliverables.

• Train, coach, and mentor employees under their supervision.

• Participate in or lead hiring processes, as needed.

• Collaborate with leaders from various departments to understand business needs and ensure IT initiatives support organizational objectives.

• Provide guidance to product, solution architects, and development teams, ensuring adherence to architectural principles and best practices.

Qualifications

A bachelor's or master's degree in computer science, information technology, or a related field, or equivalent experience is required. Candidates must have

7+ years of experience in software development, architecture, and design with a proven track record of successful project delivery.

Required Skills and Abilities:

• Proficiency in architecture modeling tools and languages.
• Strong knowledge of relevant technologies, frameworks, and design patterns.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
• Strong analytical and problem-solving skills to address complex architectural challenges.
• Ability to adapt to evolving technologies and business needs.
• Strong knowledge of Disaster Recovery and Business Continuity Planning best practices.
• Strong knowledge of Microsoft product stake.

Additional Suggested Skillsets:

• Security and HIPAA compliance in networked solution(s).
• Experience with monitoring and alerting software tools and systems, such as SolarWinds, What's Up Gold, and PagerDuty.
• Understanding of AWS/Azure Virtual and Cloud environments.
• Data Center design, maintenance and Support.
• Knowledge of common Hypervisor technologies (VMware, Azure Local, Nutanix)

Additional Information

Salary Range: $140,000 - $158,000

Salary cannot exceed $158,000.

All applications should include the following:

• Cover Letter clarifying your interest and qualifications for the role.
• Resume

We won't accept or review incomplete applications.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:

• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

• The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.