Senior Director of Information Technology

Aria Care Partners IT Leadership Opportunity

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population.

Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company.

Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

About the Role

This is a full-time position based at our main office in Overland Park, KS. You will be responsible for the strategic oversight and operational leadership of Aria Care Partners' enterprise IT environment. This role oversees cloud infrastructure, cybersecurity, and IT operations to ensure systems are secure, scalable, compliant, and aligned with business and clinical needs.

This position serves as the primary subject matter expert for cloud infrastructure design and maintenance and provides leadership for teams responsible for application support, infrastructure, security, and enterprise IT services.

What You'll Do

• Provide strategic oversight of cloud infrastructure across AWS and Azure, including system availability, scalability, security, and cost management.
• Oversee platforms responsible for integrations between internal systems (e.g., NextGen EMR, Salesforce) and external systems (e.g. e-payments portal, vendor partners).
• Oversee the design, management, and governance of data lakes and data layers that store and secure HIPAA-protected PHI.
• Serve as the primary thought leader and subject matter expert for cloud infrastructure architecture, design, and maintenance.
• Provide strategic leadership of the enterprise cybersecurity program, including security tools, threat prevention, employee education, and incident response.
• Oversee evaluation and implementation of security features and tools to enhance data protection on existing platforms.
• Ensure compliance with HIPAA and other applicable privacy, security, and regulatory requirements.
• Oversee enterprise IT operations and support functions, including IT Help Desk (Tier 1, Tier 2, Tier 3), hardware provisioning, user access and license management, application support, networks, firewalls, servers, and endpoint infrastructure.
• Ensure stability and scalability within the systems and infrastructure throughout ACP's environments
• Plan for, and manage, costs to ensure cost-effective implementation and support of the business
• Manage and provide KPI reporting that aligns with business needs and ensures SLAs are met.
• Implement and manage a technical risk register that provides compliance and reduces risk across the business.
• Provide oversight of vendor contracting, third-party service providers, and enterprise licensing.
• Oversee office technology and facilities-related responsibilities, including door access systems, office security, and coordination with vendors for office buildouts and remodels.
• Communicate complex technical concepts clearly to executive leadership and business stakeholders.
• Provide technical input and planning to the executive leadership that support current and future business initiatives and growth
• Protect the company by handling sensitive and protected information with appropriate safeguards and confidentiality.

Requirements

What We're Looking For

• BA/BS degree in Computer Science, Engineering, or related field.
• 10+ years of progressive experience in IT leadership roles.
• Extensive experience with AWS and/or Azure cloud platforms (data architecture, data models, data lakes).
• Experience designing and supporting HIPAA-compliant systems and PHI data environments.
• Experience leading cybersecurity programs and enterprise security tools.
• Preferred experience in Financial Services/Insurance in addition to healthcare experience.

Qualities You Have

• Ability to work independently and effectively in a collaborative leadership environment.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills with the ability to explain complex technical topics to non-technical audiences.
• Demonstrated attention to detail and commitment to quality.
• Experience managing vendors, contracts, and enterprise licensing.
• Proficient with Microsoft Office Suite: Word, Excel, PowerPoint.

Physical Demands & Working Conditions

• Work is performed at our Overland Park, KS office with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.
• This is a full-time position working standard business hours Monday Friday.

What's In It For You

We offer a comprehensive benefit package for you and your family, including:

• Paid Time Off (PTO), which starts accruing from your first day at work
• Generous paid holiday schedule, including a FULL WEEK OFF at Christmas
• 401k Retirement Plan with 100% Company Match on your first 4%
• Medical insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Company match for Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Company paid Employee Assistance Program (EAP)
• Life and Disability Insurance
• Wellness Program
• And more!