Senior Director of Customs and Trade Compliance

Supply Chain Solutions

  • Grand Rapids, MI
  • 8 days ago

    Highlights

    This executive-level role combines regulatory expertise, proven people leadership, and a passion for AI, automation, and innovation to modernize global trade operations. Supply Chain Solutions is seeking an experienced Licensed Customs Broker (LCB) to lead and evolve our Customs & Trade Compliance function.

    Numbers & Facts

    LocationGrand Rapids, MI

    Description

    Senior Director of Customs & Trade Compliance (Hybrid)

    Location: Hybrid / Remote (with travel as needed)

    Supply Chain Solutions is seeking an experienced Licensed Customs Broker (LCB) to lead and evolve our Customs & Trade Compliance function. This executive-level role combines regulatory expertise, proven people leadership, and a passion for AI, automation, and innovation to modernize global trade operations.

    What You'll Do

    • Serve (or progress to serve) as the company's Licensed Customs Broker of Record

    • Ensure compliance with CBP, PGA, import/export regulations, HTS classification, and AD/CVD

    • Build, lead, and develop high-performing teams and future leaders

    • Champion AI, automation, and technology-driven solutions to improve accuracy, efficiency, and audit readiness

    • Partner cross-functionally with Operations, Sales, Finance, Legal, and IT

    • Act as executive, client-facing authority on customs and regulatory matters

    What We're Looking For

    • Active U.S. Licensed Customs Broker (LCB) – required

    • 10+ years in customs brokerage, trade compliance, or international logistics

    • 5+ years of people leadership experience

    • Deep knowledge of HTS, ADD/CVD, PGA filings, audits, and enforcement actions

    • Experience with CargoWise, ACE, automated classification, OCR, or AI-enabled workflows a plus

    Why Join Us

    • Executive visibility and influence

    • Opportunity to build teams and shape the future of trade compliance

    • Organization committed to innovation and continuous improvement



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