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Senior Director, Insurance Claims

Ambassador Recruiting Services

Boston, Massachusetts

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JOB DETAILS
SKILLS
Actuarial Skills, Analysis Skills, Brokerage, Business Law, Claims Management, Claims Processing, Communication Skills, Contract Requirements, Data Analysis, Data Collection, Documentation, Financial Liability, Funding, Healthcare, Insurance, Insurance Claims, Interpersonal Skills, Leadership, Legal Support Skills, Litigation, Loss Prevention, Multitasking, Operations Processes, People Management, Problem Solving Skills, Regulatory Compliance, Risk, Risk Management, Strategic Planning, Team Lead/Manager, Time Management, Underwriting
LOCATION
Boston, Massachusetts
POSTED
30+ days ago
Our client in the medical sector is seeking a Senior Director, Insurance & Claims to lead and oversee the organization’s insurance programs, self-insured entities, and the management of professional liability and general claims. This role partners with internal leadership and external advisors to develop risk mitigation strategies, guide insurance decision-making, and support loss prevention initiatives.

Key Responsibilities:
  • Oversee day-to-day operations of self-insured programs and insurance policies, including funding, actuarial analysis, and coordination with boards and service providers
  • Direct claims and litigation management for all insurance lines, supervising claims staff and coordinating with legal counsel and third-party administrators
  • Ensure timely reporting, reserve monitoring, and proper documentation of claims; approve legal and administrative expenditures related to claims
  • Collaborate with internal departments, brokers, consultants, and underwriters on risk financing, insurance renewals, and coverage strategies
  • Collect, analyze, and report enterprise-wide claims and risk data to leadership and governing boards
  • Advise on risk management and insurance requirements in contracts, agreements, and operational procedures
  • Participate in committees and initiatives to provide guidance on risk mitigation and regulatory compliance
  • Perform additional duties as assigned

Qualifications:
  • Bachelor’s degree required; advanced degree in business, law, or health professions preferred
  • Minimum of 10 years of experience in risk management, claims management, and insurance coverage, preferably in healthcare or complex organizational environments
  • Demonstrated ability to lead teams, collaborate across functions, and achieve results
  • Strong analytical, communication, and problem-solving skills; ability to manage multiple priorities

Knowledge, Skills & Abilities:
  • Expertise in risk management, claims handling, and insurance programs
  • Proficient in data collection, analysis, and reporting
  • Strong interpersonal skills and the ability to work independently and collaboratively at all levels of an organization

About the Company

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Ambassador Recruiting Services