Senior Director of Fleet Maintenance
Job Summary
The Senior Director of Fleet Maintenance plays a critical role in enabling the performance, safety, and cost efficiency of Ashley Furniture's fleet operations. This role serves as the strategic and operational owner of fleet maintenance across the enterprise.
This role is responsible for establishing and leading the end-to-end fleet maintenance strategy, including preventive maintenance programs, asset lifecycle management, vendor partnerships, compliance, and cost optimization. The Senior Director of Fleet Maintenance builds the infrastructure, standards, and governance required to ensure consistent execution across all shop locations and external service providers.
The role requires a balance of strategic leadership and operational rigor. The Senior Director works closely with distribution, transportation, safety, procurement, and finance partners to translate business objectives into disciplined maintenance practices that improve uptime, reduce total cost of ownership, and support safe, reliable delivery to customers. This role partners regularly with executive leadership and plays a visible role in advancing Ashley's operational excellence agenda.
Key Responsibilities
Fleet Maintenance Strategy & Governance: • Establish and lead the enterprise fleet maintenance strategy, aligning preventive maintenance, asset lifecycle planning, and capital investment decisions with business priorities. • Define and maintain national fleet maintenance policies, standards, and procedures across all company-owned shops and external vendors. • Ensure consistent execution of maintenance standards while allowing for practical regional or site-level needs. • Serve as the executive owner for fleet maintenance governance, performance management, and continuous improvement.
Asset Lifecycle & Cost Management: • Own total cost of ownership (TCO) strategy for fleet assets, including trucks, trailers, and supporting equipment. • Define lifecycle strategies for vehicles and major components based on maintenance costs, reliability, fuel efficiency, and residual value. • Analyze breakdown trends and maintenance data to proactively mitigate risk, reduce downtime, and extend asset life. • Partner with Finance and Procurement to support capital planning, ROI analysis, and budget discipline.
Vendor, Purchasing & Technology Enablement: • Lead national vendor strategy for parts, labor, tooling, fluids, warranties, and outsourced maintenance. • Negotiate pricing, contracts, and service-level expectations to ensure cost-effective and reliable support. • Define specifications for fleet assets and maintenance-related technologies. • Sponsor evaluation and adoption of new maintenance technologies, diagnostic tools, and data platforms to improve visibility and decision-making.
Operational Performance & Compliance: • Ensure fleet and maintenance operations comply with all federal, state, and local regulatory requirements. • Oversee licensing, permitting, inspection, and audit processes. • Partner with Safety and Operations teams on accident investigations and corrective actions as required. • Maintain accountability for maintenance tracking systems, data accuracy, and performance reporting.
Leadership & Talent Development: • Lead and develop fleet maintenance leadership and technical teams across the network. • Set clear expectations, performance metrics, and accountability for maintenance leaders and teams. • Build bench strength through coaching, training, and succession planning. • Model Ashley's leadership expectations by driving results through people, discipline, and ownership.
Qualifications
Experience
Skills
Physical Requirements and Work Environment
About Ashley Furniture
At Ashley, we're more than a business…we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to Grow?
You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business. Apply today and find your home at Ashley!
Benefits
Core Values
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
EEO Statement
Ashley Furniture is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs.