About the Job:The Senior Director, Field Learning & Consulting (Advisor Enablement & Performance) leads the Network Office Relationship Management (NORMs) team to design, develop, implement, and measure field programs and projects/sessions directed by our company's distribution strategy. This role provides strategic leadership for the NORMs team focused on deepening field leader engagement and driving advancement of local and enterprise National Training Program (NTP) success measures. The role requires partnering closely with Performance team on New Advisor Success strategy, having strong field consulting skills, ability to influence field leaders, and strategic thinking to define future vision of NTP consulting.
What you’ll do:
Drive execution: Lead NTP workstreams from strategy through execution; ensuring accountability by translating strategic objectives into clear milestones and measure progress against milestones. Unblock dependencies and resolve issues quickly.
Scale Value Delivery: Establish execution rigor through monitoring key program OKRs and KPIs and sequencing work to deliver the most value to NM quickly.
Shape the strategic narrative: Develop and deliver executive-level communications, progress reports, and strategic recommendations to senior leadership, translating complexity into clarity.
Problem Solver: Identify and eliminate systemic barriers, process bottlenecks, and organization friction that impede attainment of shared success measures
Credibility: Build credibility and influence across field leaders and field function partners to operate as a trusted advisor and deliver results through influence
Define clear ownership: Orchestrate decision forums and meeting cadences that enable, high‑quality decisions and clear ownership.
What you’ll bring:
10+ years of financial, insurance product and/or operations experience with proven success providing strategic leadership for initiatives or projects.
Strong understanding of Northwestern Mutual's products, distribution system, field operations and support needs.
Demonstrated strategic leadership and agility, including ability to see ahead clearly; anticipate future consequences and trends accurately, with broad knowledge and perspective.
Strong interest in people development and management, with experience building, leading and driving strong engagement of high-performing teams. Experience managing people leaders strongly desired.
Proven track record of integrating innovative thinking and continuous improvement to drive measurable business outcomes.
Demonstrated ability to build collaborative relationships across various functions and levels necessary to achieve outcomes and ensure strategic alignment.
Highly effective communication skills to build consensus, sell ideas and influence change; leading and collaborating with home office and field clients, group presentation and facilitation, and recommending strategy/approach to business unit leadership team.
Proven experience in creating and delivering compelling messaging, packaging, and communication of field presentations/programs. Demonstrated ability to turn concept into a field deliverable.
Proven experience leading all phases of project or program development including ongoing administration and consultative support.
Experience must demonstrate comfort in dealing with ambiguity and ability to change direction on the fly.
Must be able to influence change at times without management authority by influencing others to meet deadlines and quality expectations.
Compensation Range:
Pay Range - Start:
$160,000.00Pay Range - End:
$240,000.00Geographic Specific Pay Structure:
Structure 110:
Structure 115:
We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
We believe relationships are built on trust. That our lives and our work matter. And that doing what’s right is good for everyone — our clients, our employees, our financial representatives and our communities.
These beliefs launched our company nearly 160 years ago. Today, they’re just a few of the reasons why people choose to build careers at Northwestern Mutual.
That means we’ll be here for the millions of people who are counting on us—our clients, our employees, our financial representatives and our communities.
We care.We make a positive difference in our communities. Nationally, thousands have benefited from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they’re passionate about.
In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We’re strong, innovative and growing. And we want you to grow with us.
We invest in our people.We provide opportunities for employees to grow themselves, their careers, and, in turn, our business. Movement around the company is encouraged and we help our people build meaningful, long-term careers.
Be part of building our future.We’re expanding our campus in downtown Milwaukee overlooking Lake Michigan. The Northwestern Mutual Tower and Commons will include a state-of-the-art employee Learning Institute, and will feature a natural light-filled, 21st century work environment. This signature development reinforces our commitment to job growth, attracting top talent and drawing new business to Milwaukee.
Enjoy Milwaukee.Located on beautiful Lake Michigan, Milwaukee offers a perfect balance of big city and small town living. Home to Summerfest, the world’s largest music festival, Milwaukee has a thriving music scene, a celebrated annual film festival and vibrant performing arts community. Professional sports teams include the Milwaukee Brewers, Milwaukee Bucks and other major teams. And outdoor family fun is easy here. An extensive urban bike path network links our lakefront parks, beaches and other recreational hotspots.
At Northwestern Mutual, our employees, and our business, are always evolving. We are agile and continuously learning and improving. We have a work environment that empowers problem solving and encourages innovation—you will make an impact here.
We do what’s right.Our “do-what’s-right” value is pervasive. We ask ourselves: “Is this in the best interest of our clients? Our employees? Our financial representatives?” Acting on this value improves our clients’ experience, and makes Northwestern Mutual a better place to work.
We recognize and develop possibilities in our people.Onsite training and leadership development programs help employees succeed and grow. We also sponsor learning opportunities outside the company to help employees stay current in their fields, network with peers and gain external perspective.
Diversity makes us better.We believe diversity and inclusion cultivate creativity, innovation and a better experience for our clients. That’s why we recruit and grow people who bring unique perspectives, ideas, beliefs and cultural backgrounds.