Senior Director, Employee Relations & Workplace Practices

Georgia State University

Atlanta, GA

JOB DETAILS
SKILLS
Alliance/Partner Management, Background Investigation, Case Management, Coaching, Collective Bargaining, Communication Skills, Conflict Resolution, Cross-Functional, Data Analysis, Data Quality, Employee Relations, Employment Law, Government, Higher Education, Human Resources, Human Resources Certification, Interpersonal Skills, Leadership, Legal, Local Government, Maintain Compliance, Management Consulting, Mentoring, Metrics, Monitor Regulations, People Management, Performance Analysis, Performance Reviews, Policy Development, Policy Implementation, Problem Solving Skills, Procedure Implementation, Regulatory Compliance, Reporting Dashboards, Risk Management, Stewardship, Strategic Planning, Time Management, Training Program Development, Training/Teaching, University/School Policies, Workplace Issues
LOCATION
Atlanta, GA
POSTED
20 days ago

Job Description - Senior Director, Employee Relations & Workplace Practices (26000776)

Job Description

Senior Director, Employee Relations & Workplace Practices - 26000776

Description

:

Senior Director, Employee Relations & Workplace Practices

Human Resource Administration

Georgia State University

Are you passionate about creating and delivering people practices which develop and maintain positive working relationships between an organization and its people? If you are, we have the perfect opportunity for you!

We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.

Our mission is to develop partnerships that have a positive impact on the university community by offering consultations, facilitation and conflict resolution strategies for workplace issues. We encourage fair employment practice, provide counsel and advice to supervisors about employment-related inquiries, and revise and implement university policies and procedures that are fair and consistent.

The Office of Human Resources Administration seeks to hire a Senior Director, Employee Relations & Workplace Practices who will add value to the HR Leadership team by supporting a positive environment for employees across Georgia State University.

This position reports to the Deputy Chief Human Resource s Officer (Associate Vice President for Human Resources Administration).

WHAT MAKES GSU A GREAT PLACE?

  • Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
  • A knowledge-sharing organization that works collaboratively with diverse partners.
  • Professional development opportunity and mentorship.
  • A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

The Senior Director, Employee Relations & Workplace Practices will report to the Deputy Chief Human Resources Officer and will lead a comprehensive employee relations strategy that fosters a respectful, inclusive, and high-performing workplace. This role serves as a senior advisor to university leadership, ensuring alignment between institutional values, compliance obligations, and employee experience.

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Strategic Leadership and Partnerships: Design and execute employee relations frameworks that support institutional goals and the strategic plan/initiatives. Serve as a thought partner to senior leaders, department heads, and faculty leaders on sensitive personnel matters. Lead cross-functional initiatives to improve workplace culture and employee engagement.
  • Employee Relations and Case Management: Oversee resolution of complex employee issues, including performance concerns, grievances, and misconduct investigations. Ensure timely, consistent, and legally compliant handling of cases across academic and administrative divisions/units. Partner with legal counsel and compliance teams on risk mitigation and policy interpretation.
  • Policy Development and Workplace Practices: Lead the review and revision of policies & procedures, ensuring alignment with federal/state/governing body laws and policies, and collective bargaining agreements if applicable. Monitor regulatory changes and advise leadership on implications for institutional practices and impact.
  • Data, Analytics, and Reporting: Develop and maintain dashboards by tracking employee trends, case outcomes, and engagement metrics. Present actionable insights to HR leadership and executive stakeholders to inform strategic decisions. Facilitate HR's oversight role of compliance processes (e.g., performance evaluation, merit/COLA awards, HR Data Integrity, etc.)
  • Other duties: Work collaboratively with Employee Success division in developing training programs for managers and employees (e.g., conflict resolution, crucial conversations, performance coaching, etc.). May be called to assist facilitating workshops and consultations.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.

Qualifications

:

Minimum Requirements:

  • Bachelor's degree and eight years of related supervisory/management experience, or a combination of education and related experience.

Preferred Requirements:

  • Bachelor's or Master's degree
  • 10+ years of recent progressive Human Resources experience, with at least 5 years in Human Resources leadership.
  • Recent Human Resources work experience in higher education and/or government agency (i.e., state, federal, or local government) preferred.
  • Strong knowledge of employment law, policy development and maintenance, grievance/adjudicatory procedures, management and employee consultation practices, etc.
  • HR certification preferred.

Note: Successful candidates should present examples of requisite core competencies, including: Exceptional interpersonal and communication skills across diverse constituencies; High emotional intelligence, discretion, and judgment in sensitive matters; Strategic mindset with ability to translate data into actionable insights; Experience navigating shared governance and academic culture.

Department: Employee Relations

Location

: Atlanta Campus

Shift: 8:30AM - 5:15PM

Salary : Salary Commensurate With Experience

Pay Grade: 26

FLSA Status: Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting

: 05/27/26, 12:11:35 AM

Closing Date

: 06/27/26, 9:29:00 AM

Special Instructions:

To be fully considered for this position, all candidates at the time of submission must provide the following documents:

  • A complete and accurate GSU application
  • Resume
  • Cover Letter

#LI-KH1

Georgia State University ValuesCOMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment OpportunityGeorgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual's race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status. Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students'' and employees'' safety and security.It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.

Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.

Georgia State University prohibits discrimination on the basis of an individual''s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.

About the Company

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Georgia State University