Senior Director, Clinical Operations (Medical/Surgical)

MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:

• Responsible for more than 2 clinical departments or programs with greater than 150 FTE''s including Nurse Managers and Assistant Nurse Managers
• Responsible for Organizational and or Nursing strategic plan development and execution
• Responsible for developing, monitoring, and adherence to annual operations and capital budgets for multiple units or - departments
• Oversight and or Management of interdisciplinary projects and initiatives to meet strategic initiatives and goals
• Responsible for organizational clinical education and professional development across a number of disciplines and manages all clinical affiliations for Nursing
• Responsible for Patient experience, quality, regulatory and safety oversight over multiple departments

COMPETENCIES AND WORK EXPERIENCE REQUIREMENTS:

The AONE core nursing leadership competencies listed below are to be considered as integral and core components of the director role and are useful in validating knowledge and evaluating competency,

Communication & Relationship Building

• Effective Communication (Leadership Competency)
• Produce cogent & persuasive written materials to address nursing, health care & organizational issues.
• Resolve & Manage conflict (Behavioral Indicators)
• Relationship Management
• Build trusting, collaborative relationships
• Collaborates with clinical and nonclinical administrative leadership to develop strategic & operational plans for assigned clinical service lines/departments
• Shared Governance
• Support shared governance by providing an environment conducive to opinion sharing.

Knowledge of the Health Care Environment

• Clinical Practice Knowledge
• Maintain knowledge of current nursing practice in area of specialty & the roles & functions of patient care team members
• Ensure that written organization clinical policies & procedures are reviewed & updated in accordance with evidence based practice.
• Evidence based Practice
• Utilize research/EBP findings for the establishments of standards, practices, and patient care models of the organization
• Facilitate & or Participate in studies that provide outcome measures
• Quality & Safety
• Identify, develop, monitor patient care quality improvement goals & objectives
• Regulatory & Risk Management
• Knowledge of federal & state laws and regulations that impact the provision of patient care
• Knowledge of patient care standards as published by the Joint Commission, CMS, and professional Nursing literature
• Understand, articulate and ensure compliance with the State Nurse Practice Act, State Board of Nursing regulations, regulatory agency standards and the policies of the Organization
• Monitor clinical activities to identify both expected and unexpected risks

Leadership

• Professional Development
• Membership & Participation in Professional organizations
• Participate and encourage continued professional education
• Succession Planning
• Evaluate organizational assessments to identify succession planning opportunities and establish action plans
• Serve as a role model & mentor to future nursing leaders
• Culture & Values
• Hold self and others accountable for actions and outcomes outlined in our values and culture of Patient centered care
• Integrate high ethical standards and core values into every day work activity

Business Skills

• Financial Management
• Develop, implement, and monitor operational and capital budgets
• Assist in the development of business plans
• Operations Management
• Develop, monitor and are accountable for assigned nursing budgets
• Maintain current knowledge of patient care delivery systems and innovations
• Human Resource Management
• Interpret and evaluate employee/nursing engagement/quality work surveys
• Manage performance through reward and recognition, counseling, and disciplinary action
• Develop and implement recruitment and retention strategies
• Strategic Management
• Participate in and monitoring of the Organizational and Nursing Strategic plan
• Conduct SWOT and GAP analyses as needed
• Formulate objectives, goals, and specific strategies related to mission and vision

EDUCATION REQUIREMENTS (INCLUDE LICENSE, REGISTRATION, CERTIFICATION):

• Registered Nurse with a Masters degree in Nursing or Healthcare administration
• Minimum of 8 years of progressive nursing leadership experience
• CT RN License
• ANCC acknowledged Nurse executive certification - preferred