Senior Digital Technician

The Gap Inc

San Francisco, CA

JOB DETAILS
SKILLS
Adobe Photoshop, Adobe Premiere, Apple Macs, Automation, Best Practices, Calibration, Color Management, Communication Skills, Cross-Functional, Documentation, Equipment Maintenance/Repair, Filemaker Database, Identify Issues, Leadership, Marketing, Mentoring, Onboarding, Organizational Skills, Peripheral Hardware, Photography, Problem Solving Skills, Production Support, Quality Assurance, Systems Administration/Management, Team Player, Technical Leadership, Technical Writing, Video Editing, Workflow Analysis
LOCATION
San Francisco, CA
POSTED
30+ days ago

About the Role

We are seeking an experienced Senior Digital Technician to serve as a hands-on technical leader within our high-volume photo studio. This role balances on-set execution with process ownership documentation and technical consistency across shoots teams and brands.

The Senior Digital Technician will function in both working and managing capacities ensuring reliable workflows, equipment readiness, and consistent standards across productions.

What Youll Do

On-Set Digital Technician

  • Oversee and execute on-set capture workflows for photography and video assets.
  • Collect, edit name, and process all on-set imagery according to studio standards.
  • Collaborate closely with photographers and stylists to ensure color accuracy and image consistency.
  • Perform on-set quality assurance including color management and monitor calibration.
  • Capture and edit video assets on set as required.
  • Set up and manage capture stations, monitors, and peripherals daily.
  • Troubleshoot technical issues on set in real time to maintain production flow.
  • Assist photographers with equipment setup and breakdown as needed.
  • Support production creative and marketing teams during figure shoots.

Process Ownership & Consistency

  • Own and maintain standardized digital capture workflows across all shoots.
  • Ensure consistent application of file naming, folder structures, color pipelines, and delivery standards.
  • Partner with studio leadership to identify workflow improvements and automation opportunities.
  • Act as the primary point of escalation for technical and workflow issues on set.
  • Mentor and guide Digital Technicians, setting expectations for best practices and execution.
  • Support onboarding and training of new Digital Technicians, ensuring consistent technical competency.

Documentation & Systems

  • Create, maintain, and update technical documentation including:
  • Capture workflows
  • Color management standards
  • Equipment setup guides
  • Troubleshooting playbooks
  • Ensure documentation remains current and accessible to all Digital Technicians and stakeholders.
  • Collaborate with cross-functional partners (Production, Creative, Post) to align documentation with evolving processes.

Equipment & Infrastructure Stewardship

  • Oversee day-to-day equipment readiness and maintenance, including cameras, computers, capture stations, and peripherals.
  • Partner with studio leadership on equipment planning, testing, and lifecycle management.
  • Ensure consistent configuration of systems across stages and shooting environments.
  • Identify and communicate technical risks related to equipment or infrastructure before they impact production.

Who You Are

  • 5 years experience in a high-volume photo studio environment.
  • 5 years experience as an on-set Digital Technician.
  • Strong technical problem-solving and decision-making skills in fast-paced environments.
  • Advanced expertise in Capture One.
  • Working knowledge of Adobe Premiere and video capture workflows.
  • Strong understanding of color management and calibration practices.
  • Technical expertise in Macintosh hardware and software.
  • Experience with Adobe Photoshop, FileMaker, and Canon camera systems.
  • Phase One Certification strongly preferred.
  • Proven ability to balance hands-on execution with leadership responsibilities.
  • Excellent communication, organizational, and cross-functional collaboration skills.
  • Demonstrated ability to document complex technical processes clearly.

About the Company

T

The Gap Inc

Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing. Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.
COMPANY SIZE
10,000 employees or more
INDUSTRY
All
WEBSITE
http://www.gap.com