Senior Desktop Quality Assurance Analyst
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Are you an experienced IT professional ready to set the standard for quality and user experience? Join Uline as a Senior Desktop Quality Assurance Analyst, where you’ll design and lead QA strategies, mentoring a team to improve desktop performance and address complex challenges across our North American operations.
Why IT at Uline?
Uline’s 450+ person in-house tech team builds and supports the custom systems that run our business. The team owns and creates solutions that operate at scale, supporting operations from warehouse management to e-commerce.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Partner with IT teams to design, test and implement QA strategies to support device setup, application installs and system updates.
Mentor team members, providing technical guidance and establishing best practices to ensure smooth operations and legendary service.
Own root cause analysis, using data to develop reports and deliver recommendations that resolve complex issues and drive desktop improvements.
Partner with IT Security teams to review processes and ensure they meet security standards and business requirements.
Minimum Requirements
Bachelor’s degree.
Proficient in Microsoft Office.
5+ years in Software Design / Architecture with hands-on development experience.
Proficient with Windows, MacOS and IT management tools, including Intune, Jamf and MECM.
Uline does not participate in the H1-B lottery.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.
Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.
With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.
Uline is a drug-free workplace.