Senior Data Analyst - Pittsburgh District

Aramark

Pittsburgh, PA

JOB DETAILS
SKILLS
Accounting, Analysis Skills, Artificial Intelligence (AI), Athletics, Best Practices, Business Analysis, Business Intelligence Software, Business Support, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer/Consumer Behavior, Data Analysis, Data Science, Data Visualization, Emerging Technology, Entertainment and Media, Equal Employment Opportunity (EEO), Finance, Financial Analysis, Inventory Management, Leadership, Mathematics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Operational Improvement, Organizational Skills, Painting (Facilities and Maintenance), Performance Analysis, Performance Reviews, Power BI, Presentation/Verbal Skills, Process Improvement, Product Development, Product Positioning, Product Pricing, Project/Program Management, Purchasing/Procurement, Python Programming/Scripting Language, Quantitative Analysis, R Programming Language, Research Skills, SQL (Structured Query Language), Sales, Sports, Spreadsheets, Statistics, Strategic Analysis, Strategic Planning, Time Management, Twitter, Writing Skills
LOCATION
Pittsburgh, PA
POSTED
3 days ago

Job Description

The Senior Business Analyst supports Aramark Sports + Entertainment venues in the Pittsburgh district by delivering high-quality insights that drive smarter decisions and enhance business outcomes. This role partners with Aramark operations leaders and venue clients to understand performance, proactively identify challenges, and recommend proactive data-driven solutions.

The role will be supporting PNC Park, Acrisure Stadium, PPG Paints Arena, Lakeview Amphitheater, Stage AE, and the University of Tennessee Athletics.

The right candidate brings strong quantitative skills, a talent for communicating insight clearly, and a genuine interest in the sports and entertainment industry. This is a high-visibility role with meaningful exposure to both Aramark leadership and external client partners.

Job Responsibilities

Client & Stakeholder Partnership

  • Build strong working relationships with clients, functioning as a reliable analytical resource for strategic planning and performance review needs.
  • Present data insights to senior management and clients clearly telling the data story and providing actionable recommendations.
  • Partner with clients on conducting research on hospitality across premium, suites, and concessions consumers.
  • Identify opportunities to create and meet consumer demand. Work with internal and external strategic partners to pilot new concepts to advance customer experience across venues.

Analysis and Reporting

  • Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans.
  • Design compelling data visualizations and reports to effectively present complex data insights to stakeholders and clients.
  • Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and clients.
  • Generate ad-hoc analyses to measure the outcome of short-term strategies. Work with cross-functional teams to define insights and analytics required to measure success.

Strategic Insights and Improvements

  • Leverage consumer analytics to understand customer purchasing behavior across Aramark's Sports + Entertainment venues in the Pittsburgh district
  • Support development of pricing, product mix, and placement that drive revenue and fan satisfaction alike.
  • Innovate ways to streamline the collection and synthesis of information by improving business processes and organization.
  • Stay informed on emerging AI tools, technology, and industry best practices to implement in order to meet Aramark Data Science's business goals

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Bachelor's degree is required in Mathematics, Statistics, Accounting or Finance or another scientific discipline. Master's degree a plus but not required.
  • Minimum of 3-5 years of experience in an analytical function preferred.
  • Advanced analytical ability and spreadsheet modeling skills are required.
  • Moderate experience with SQL, Python, or R for data manipulation.
  • Familiarity with AI in business context along with curiosity and drive to explore emerging AI technologies.
  • Excellent written and verbal skills and the ability to interface with multiple levels of management are essential.
  • Strong organizational, project management and time management skills
  • Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences
  • Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint
  • Experience in developing BI Tools (Ex. Power BI) a plus

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/