Finastra (Misys International Banking Systems Limited)
Atlanta, GA
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JOB DETAILS
SKILLS
Atlassian JIRA, Contract Management, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Develop and Maintain Customers, Financial Services, Microsoft Office, Onboarding, Problem Solving Skills, Project/Program Management, Risk Analysis, Sales Management, Salesforce.com, Service Delivery, Technical Support
LOCATION
Atlanta, GA
POSTED
1 day ago
The Senior Technical Support - PayPlus role involves supporting customers using payments systems, coordinating with internal teams, and maintaining strong client relationships. Responsibilities include client management, onboarding, issue resolution, contract and account management, and risk assessment. The ideal candidate has experience with Microsoft Office, Salesforce, JIRA, and a background in financial services, project management, and client relationships. The role emphasizes strategic client engagement, service delivery, and identifying growth opportunities. Benefits include flexible work arrangements, well-being programs, insurance, career development, and DE&I initiatives. This position requires candidates to be located in the specified area, excluding NYC and California.
About the Company
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Finastra (Misys International Banking Systems Limited)